I posted on the BT Forums without getting much response and someone suggested I posted here.
We ordered BT Infinity 3 weeks ago and where promised a minimum speed of 33mbps, we are currently getting 1.3Mbps, prior to this we got to 2.4Mpbs
The cabinet we are connected to (Seaforde CAB 5) was built 2.5 years ago but was never activated due to unforeseen issues. Three weeks I received an email saying our exchange had been upgraded and the Openreach website said we could now order Fibre. The website was now showing us being fed from CAB 9 which is around 3 miles away (too far, I know)
Since the activation last Friday our phoneline is crashing and broadband is not working and when it is, it's barely usable
Quite obvious that someone has made an error somewhere along the line but after 4 engineer appointments and umpteen phonecalls to BT no one seems in any hurry to fix the issue.
Anyone have any advice or have any idea what the issue is with Cabinet 5 on the Seaforde exchange in Northern Ireland ?