Hi, I live in West Wales and should soon be able to access a superfast broadband service via GEA-FTTP (anytime between now and end of 2017).
I am aware that only the following ISPs currently offer an FTTP service in Wales:
4Com Ltd; Andrews and Arnold; BT Retail; Entanet; & Zen Internet.
I also understand that pricing at a wholesale level for GEA- FTTP should be identical to GEA-FTTC albeit install fee is higher at £92+VAT due to engineer attendance. With that in mind, I have been researching the FTTP ISPs above to see what is on offer.
I have a query concerning the BT Broadband Infinity Packages currently listed on their website.
Firstly, the price indicated includes BT Line Rental. However, should this apply for an FTTP broadband connection which does not need delivery via a copper line whereas FTTC requires it (and hence line rental is charged)? Interestingly, Zen Internet offer both FTTC & FTTP packages with or without line rental charges but, disappointingly, pricing is practically the same for their FTTP ones.
Secondly, my current phone landline is with BT on an ‘Unlimited Anytime Plan’. Does anyone know whether I will be able to continue this package or will it (as I expect) be replaced by the signing up to 18-month contract that applies to the Infinity packages on offer? Incidentally, those Infinity packages only include ‘Free Unlimited Weekend Calls’. If my existing BT landline contract needs to be cancelled and replaced for a further 18-month term, will I be able to change it to include an ‘Unlimited Anytime Plan’ which would result in an increase in price?
Finally, I was hoping to discuss my query with BT Retail today. However, one of my neighbours spoke to their FTTP sales team the other day and, it seems, they would not give him or anyone pricing details until he/they was connected and able to order a service.
Anyone here have any experience of ordering a GEA-FTTP service from BT Retail and, if so, can answer the points that I have raised above?