A word of warning for future users of this site. Just because the Openreach database sates you can order FTTP, doesn't mean you will get it.
I'm on a new build estate so you would think Openreach would know what cables are in the ground, where they run and where the distribution points are.
3 weeks ago FTTP suddenly became available for me to order. Great I thought, time to say goodbye to my 1Mb ADSL connection. My first mistake was getting my kids hopes up that we were getting "better internet" (as my son calls it!).
I placed an order with BT for Infinity 3 which was accepted and an appointment for the engineer to attend to install my broadband was made for 2 weeks later. So the day came, the OR engineer turned up when he said he would. I knew as soon as he arrived that there was going to be an issue when he stated that "the system" was showing my DP as being 200m away and he could only run a cable around 150m.
He examined a few of the underground chambers near my house and told me there was one across the road. He then went on the phone to find out what to do. He then told me that he was handing it back to the planning department to sort out what needs to happen and told me I'd get an update by today.
So I called the FTTP team at BT this afternoon. The guy I spoke to, spoke to OR and called me back. They need to send someone out to do a survey, which will happen before next Friday and then I'll know better by then whether they intend to connect me to the nearby DP or the further away one. I'm led to believe the nearby DP isn't yet active which is why I've not been connected to it already.
I'm surprised that Openreach don't know what their network looks like, especially one that's just recently been laid. It's also frustrating that their systems show a product as being available to order, which I take to mean everything is in place on their end.
I think if I had usable broadband it would be make the wait more bearable.