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Standard User Philce
(experienced) Mon 08-Jan-18 10:47:04
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Slow Speeds FTTC congestion? Montfort exchange Leicester


[link to this post]
 
Im on FTTC 80/20 and I get full speed with a 300M line length. Montfort Exchange Leicester.

I was with PN for 3 years but changed to Cloudscape last year due to PN price increases and their service deteriorating.

I don't know anyone locally on FTTC, all are either Virgin or on ADSL.

All was well for a few months but now I am starting to see what I think is congestion at peak times. I see slow single thread speeds, buffering on VOD and general slow browsing and failed loads of webpages etc.

I am seeing speeds down to sub 5Mb and lots of dropped packets on TBB ping monitor.

Please see the attached speedtests and TBB graphs.

I have reoported it to Cloudscape, after a few days they have reported it to BTO and their carrier. I await any response.

Anyone else locally seeing any issues?

Thanks

My Broadband Ping

My Broadband Speed Test

This was a speedtest just after I migrated, single thread is much better.

My Broadband Speed Test

I also cant get the BTO speedtest to complete the "further tests" test, I just get an error, do I have to login with the test login details for this?
Standard User Chrysalis
(legend) Mon 08-Jan-18 21:08:44
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Re: Slow Speeds FTTC congestion? Montfort exchange Leicester


[re: Philce] [link to this post]
 
never heard of this isp, I be surprised if its exchanged based congestion, even on BTw as these are primary exchanges not leaf ones.

Sky Fibre Pro BQM - IPv4 BQM - IPv6
Standard User Philce
(experienced) Mon 08-Jan-18 21:30:37
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Re: Slow Speeds FTTC congestion? Montfort exchange Leicester


[re: Chrysalis] [link to this post]
 
In reply to a post by Chrysalis:
never heard of this isp, I be surprised if its exchanged based congestion, even on BTw as these are primary exchanges not leaf ones.


Its a local ISP in Leicester, was fine until a few weeks ago.

I just got an email about some "network upgrades",

Ill call them tomorrow to see what they are doing, they are adamant that it isnt their network.


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Standard User adrenalize_
(newbie) Tue 09-Jan-18 08:27:07
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Re: Slow Speeds FTTC congestion? Montfort exchange Leicester


[re: Philce] [link to this post]
 
Do you know who Cloudscape backhaul with?

I need to jump ship from my current supplier and was interested in Cloudscape, so will see how you get on. I currently get similar problems, but a different exchange and am trying to work out where the problem lies, exchange, backhaul, ISP etc.
Standard User Philce
(experienced) Tue 09-Jan-18 09:09:07
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Re: Slow Speeds FTTC congestion? Montfort exchange Leicester


[re: adrenalize_] [link to this post]
 
In reply to a post by adrenalize_:
Do you know who Cloudscape backhaul with?

I need to jump ship from my current supplier and was interested in Cloudscape, so will see how you get on. I currently get similar problems, but a different exchange and am trying to work out where the problem lies, exchange, backhaul, ISP etc.


Im not sure, perhaps this makes sense to someone?

Tracing route to www.google.com [172.217.17.132]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router.asus.com [192.168.1.1]
2 * * * Request timed out.
3 10 ms 10 ms 9 ms hg7304-gi0-1.mer.lon.as34811.net [84.45.61.237]
4 10 ms 9 ms 10 ms et-1-2-0.beorn.hex89.uk.v4.as25577.net [84.45.27.135]
5 10 ms 10 ms 10 ms beorn-hex89-ringo.c4l.co.uk [84.45.21.187]
6 10 ms 10 ms 10 ms ringo-swanzo.blue.net.c4l.co.uk [84.45.23.27]
7 10 ms 10 ms 10 ms swanzo-wolverine.blue.net.c4l.co.uk [84.45.23.24]
8 33 ms 33 ms 33 ms 72.14.198.234
9 34 ms 33 ms 33 ms 108.170.246.195
10 34 ms 34 ms 34 ms 209.85.250.91
11 17 ms 16 ms 17 ms 108.170.237.242
12 16 ms 16 ms 16 ms 216.239.40.134
13 * * * Request timed out.
14 16 ms 16 ms 16 ms 108.170.236.227
15 16 ms 16 ms 16 ms ams15s30-in-f132.1e100.net [172.217.17.132]
Standard User Chrysalis
(legend) Tue 09-Jan-18 14:18:50
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Re: Slow Speeds FTTC congestion? Montfort exchange Leicester


[re: Philce] [link to this post]
 
bear in mind I am speculating, I have no idea if there is congested VLAN's at demontfort exchange.

See what cloudscape come up with first, they are investigating which is a good thing.

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Standard User adrenalize_
(newbie) Wed 10-Jan-18 09:32:43
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Re: Slow Speeds FTTC congestion? Montfort exchange Leicester


[re: Philce] [link to this post]
 
Thanks, hope they get it sorted soon.
Standard User Philce
(experienced) Thu 11-Jan-18 12:33:02
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Re: Slow Speeds FTTC congestion? Montfort exchange Leicester


[re: Chrysalis] [link to this post]
 
Ive been told the congested VP's are Voda.......

If I'd have known that before I signed up......
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