Many Thanks for the feedback on this. At the affected times of day we are generally doing just light web browsing - not (yet) into IPTV here. FYI last 24 hours showing typical period of evening packet loss: Quality Monitor 9-1-2018
Any advice welcome on how to tackle this. Complain to BT first, Zen first?
Edited by jaybee2017 (Tue 09-Jan-18 13:01:34)