When BT sales person came to visit, they have only offered BTnet which is their leased line service. Putting aside installation cost for now, the price was originally came in around £800/month for a 30Mbps but soon dropped for ~£550/month.
An installation survey will hopefully be carried out soon.
However, my initial concern over this is the 30Mbps speed, albeit both ways. Sure, it's uncontended and good service levels but those aren't exactly top of my customers requirement. Speed is - and that's just not enough of an uplift, contended or not.
When I look into BTnet pricing, I hit this page:
Two things hit me - firstly, the BTnet Express service looks fine if it was 30Mbps but is a fraction of the price. Secondly, the 100Mbps price is still £100 less than they have been quoted and that is for 100Mbps.
I asked my client to question this with BT sales and they got this back:
The BT-Net Express is a different product and unfortunately after doing an online survey this is not available for your location, The price you have had is because you are over 5km for the BT POP Exchange, if you were local access (Within a mile of the exchange) the price would be cheaper, unfortunately until the survey has been passed we do not know all the information so I cannot look into the pricing as it may come back even further, meaning a higher cost.
If we can get the survey done, which I believe has been confirmed we can look at this time at the pricing.
What has distance from the exchange got to do monthly pricing? Installation is being priced/paid for separately? BT have said they'd absorb £2,800 of install costs but what it sounds like here is that they are not absorbing it but spreading it through the overall cost. So fibbing...
Also, does a leased line have to go all the way back to the Exchange and not the nearest FTTC? I can see this being the case (for contention reasons?) but thought I'd ask.
FTTPoD is available to the premises here. Does that also have to go direct to the Exchange or can it go to a FTTC cabinet or fibre aggregate I've seen mentioned. The nearest FTTC cabinet is 1.4km away.
Sorry for the still-newbie questions but I don't like it when something doesn't stack up. One is tempted to tell BT to go away and we'll approach one of the three FTTPoD providers.
Edited by robnicholson (Thu 01-Mar-18 12:34:28)