This week I moved from Plusnet 38Mbps, after 18 months , to NOW Broadband 38Mbps. With Plusnet my speed was 32+Mbps with NOW it is 25Mbps. Here are two screen grabs of speedtests. The first one is for Plusnet taken about an hour before it switched to NOW:
This second one was taken about two hours after NOW went live:
This is a similar speeds to those that I ended up getting from TalkTalk. The TT speeds started off great, but after about nine months started to drop off ending up at the sort of speed I am getting now from NOW.
Before I moved to TT I was with Plusnet,too and speeds were consistently in the 30s
And, likewise, before I moved to NOW the Plusnet speeds were consitently in the 30s
NOW are looking into this as the estimated speed they gave me at sign up was 31-40Mbps, they have said that I would be within my rights to leave.
My main reason for posting is to ask if there is any technical reason why leaving the BT supplied fibre would cause the speed drop?
With Plusnet speeds in the 30s moved to TT speed went down to 25 moved back to Plusnet speed went straight back up into the 30s moved to NOW back to 25. Looks like a pattern?