1. Was your ONT installed and lit-up before handover?
2. Were you able to order service before you moved-in?
3. How long after your move was the service live?
4. Did you run into any problems?
I'm currently with BT and have around 12 months left on my minimum term. I'm hoping I can use the home-move service to avoid early termination charges, but I've seen reports that it requires the Openreach database has the new address correct and able to accept an order.
The address checker currently says "your address has been successfully matched; however we cannot determine availability at this address". I guess it's good news that the address exists at all! I'm hoping the developer or Openreach installs the ONT and the database updates in-time for the move.