I was wondering if any of you could shed some light on my fibre question.
Over the summer we saw someone doing a survey on the trees and vegetation, on chatting to him he told us that it was for a fibre installation over the poles - he said that engineers would be heading round about a week or so later to install the fibre. True to his word we had Openreach engineers installing fibre over the poles in front of our property. When we spoke with them they also told us that it was for FTTP and that generally it would be available about a month after they complete the cabling for the service to be ready for installation. That was now over
4 months ago and all the cabling has been completed.
I've contacted BT and they tell me that there are no plans for FTTP in the area (they tell me that the install was for FTTC to our nearest cabinet, which was already fibre enabled before the cabling started!).
I have also contacted Openreach with much the same response - no plans for FTTP and the cabling was for FTTC at our local cabinet - which as I've already said was fibre enabled before!
So my question is; where do I go now? I've attached a link to an image of the equipment that was installed right outside our house, we are in a rural location midway between a main town and a small village; both I understand to already have fibre. Can anyone identify the equipment installed and tell me if I am wasting my time pursuing BT/Openreach for an answer, or who I am best trying to contact?
many thanks in advance