Openreach are ‘falling over themselves to satisfy customers’ .... but you must remember that there are plenty of others who need ‘satisfying’ as well as those requesting bespoke fibre solutions.
I would concur, especially the engineers once they hit the ground. But you have a single order for FTTPoD and it may be competing for resource against a community partnership or even a regional program such as SFNY (Super Fast North Yorkshire) or are organising hundreds of connections. Plus new connections for infill sites, new housing estates, and maintenance of the existing network.
They also have a limited number of trained surveyors, works programmers, and competent engineers. It looks like they are scaling from April onwards but how long does it take to train a surveyor on Openreach costs and requirements for surveys, or a fibre engineer who will needs tickets for pole climbing, roadworks, H&S, and various other items before he can hit the road.
When you are next out think about where the network is, which roads it runs down. When I walked the 2-mile home from the pub the other week and all the concrete lids of the joint boxes were visible as they had been dug out to install my fibre. I then thought about the miles of country lanes we have. The network is mind boggling in size.
Come on Zarjaz pull your finger out. (for the avoidance of doubt this is a joke).