I presume this applies equally to people on a discounted price for signing up to 12 additional months after their initial contract period. Perhaps somebody from Madasafish could confirm this.
Yes, it does.
No it doesn't.
My new discount for staying with MAAF hasn't been applied to my latest invoice, and the VAT on the non discounted cost is 20%
See service notice ID from COT: SN102432247
Ticket ID:39202003 raised using My Account
ticket system regarding incorrect cost applied to invoice number 24681607
I was impressed with the response to my opening ticket at around 25 minutes, well done that man!
Still awaiting a satisfactory outcome though!