for the past few weeks/months, i've been experiencing extremely slow speeds during peak times. Speed regularly drops to below 700kbps and simple browsing tasks become a chore. I like to listen to and watch sport feeds but that becomes impossible.
I've raised the point a number of times with Madasafish support but they haven't been too helpful. They suggested my router, microfilters etc were at fault as their service is absolutely brilliant so it couldn't possibly be that. However, at non peak times, speed is perfectly acceptable at between 4000-6500 kbps which goes some way to prove everything at my end is ok.
After the latest back and forth to tech support, they've passed the matter on to their faults team. I'm not sure what good that will do as they are likely to test the line at non peak times when there isn't a problem.
To me, this seems like an obvious contention ratio issue. Is there anything I can do to get MAAF to improve the service? Is it out of their hands? Would switching to another ISP result in the same issues or would/could things be better?
Thanks for any help.
Edited by Nick2009 (Wed 27-Apr-11 16:34:06)