I have had BT do some things to my line recently which have increased the stability of my line but the line speed hasn't increased to the speed I know I should be getting. I have asked via the ticket system for the line to be re-tested, but I've just been blanked & told that it can't be done (which I'm pretty sure isn't the case).
So I'm asking here, please can someone re-test my line (I know there's a technical name for it but the word escapes me)
Ps. I've put this in a ticket, but I'll mention it here, that I've been charged an extra £1.25 several time because of a non-direct debit transaction, even though it's all ways been paid by direct debit!!