We moved from MAAF to BT Infinity on Friday.
I've already notified MAAF of this via the ticketing system and I believe a refund is being arranged.
What I'm not sure about is whether I need to explicitly state that I no longer need my domain or e-mail account.
I don't want to find that in the future I'm suddenly billed for domain renewal and/or e-mail access.
Can anyone advise whether I need to contact MAAF directly or whether it will be assumed that I no longer need these other services?
My reasons for leaving MAAF were simply connection speed. With BT Infinity, we're now enjoying download speeds of 37 Mb for the same monthly amount (but with double the data limit - 40GB). Previously on ADSL, we struggled to reach 3 Mb. This was obviously nothing to do with MAAF and was simply because we were so far from our exchange.
My time with MAAF (and Freenetname before it) has been trouble free and I cannot fault the service that we've received over the (many) years! I've never experienced a problem with customer support and we've enjoyed pretty reliable broadband.