A mate of mine been having the same problem with MAAF, about 3.30pm until about 8.30Pm his broadband just goes down, he been having problems for 18 months or so, but nothing like this.
I changed router, connected router direct to test socket and still no go.
Anyway eventually Bt openreach went there yesterday, he could not find a problem at my mates house, and we knew that anyway. So he went to the exchange, changed the card and moved his connection on to a different pair.
Hope that sorted it, but he still had a problem when I left his place at about 4pm yesterday.
As my mate was with Free net names he have got a domain with them and want to move it, but MAAF want to charge £25 to move it, which I think is a disgrace. Anyway they have come to a arrangement of my mate getting one month free, which pays for the domain transfer and now he is getting his broadband for £19 something a month.
I want him to dump MAAF as the amount of problems he been having the speed is awful. He is almost ready I think to jump ship to the service I am using,
Talking about speed, his router said he was connected at over 8 megabits yesterday after open reach mucked about in the exchange, speed tests told a different story, about 2 if he was lucky. I think his router or Bt equipment is getting confused.
Desktop machine now powered by windows 7 pro 64bit , laptop by ubuntu
On ADSL24 using C&W network.