I appreciate it is affecting others but I just it get fixed soon.
We are a rural area with poor other comms and being without adsl is a royal pain,
Just to get a working (with speed connection) was a 30 mile round trip and £29.99 plus any topups required. 3 are the only 3g and the mast is 2.1 miles away so patchy coverage indoors just lucky to be getting 1-2 down and up speeds with carefull positioning. Shame o2 is not 3g here just gprs as the mast is closer and direct line of sight no trees in the way.
I have to say the delay in rasing with the supplier is the bighest issue.
I know loyalty is not a big thing these days but I must be one of the few globalnet customers from the formation of the company still to be here. I know all the takeovers but at least plusnet now has uk support (even o2 may move overseas after a trial) But cost at next renewal may form a large part of decission making but if the connecting devon and somerset project provides fiber to my pcp then plusnet may keep my business.
A frustrated still no adsl customer
GLOBALNET now part of madasafish now part of plusnet With The same isp since 1995 ( now all part of BT) (now on a 21cn exchange wwstal 50db on adsl2 or 53.5db on adsl2+ depending on exchange sync)