I just signed up for BT unlimited. It was a hard decision, here since 2006.
Informed that the discount is no longer active by the £29 bill arriving in lieu of the normal £19 (thanks). Phoned as previous years to continue at £19 but the max discount is 15%, so effectively told to swallow the cost. I immediately went looking for somewhere else…
What SHOULD happen:
Plusnet email me that my discount is ending, explain the Madasafish business can't carry on being discounted but they can offer to migrate me to Plusnet unlimited with my FTP area and domain for £17 /month in a painless way. I would possibly have agreed straight away.
I'll find out if BT was a mistake. The support staff here should be proud of what they do, the BT support is a joke, so I'll hope the service just holds up. That said, the 6 month discount, available hotspots (I don't have data on my mobile but I have an ipod) and the sports was too persuasive. I can see that in 18months I’ll possibly be back but for now so long and thanks for all the fish….