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Standard User MicroBlueChip
(learned) Thu 08-Mar-12 18:55:09
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Getting a MAC Code


[link to this post]
 
Anyone had any experience with getting a MAC code from Orange.

I can't believe how difficult it is.

They try everything they can think of to keep your custom.

Had a new bright box router arrived this morning with the promise of a MAC code in the post.

Has it arrived ?? Of course it hasn't.

Time to write a letter of complaint.

Phil.

Regards
Phil
Standard User ian007jen
(member) Thu 08-Mar-12 19:32:45
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Re: Getting a MAC Code


[re: MicroBlueChip] [link to this post]
 
Write a letter to ask for your MAC, that's what i did for a client.
They had a reply in less that a week.

Ian
Standard User XRaySpeX
(eat-sleep-adslguide) Fri 09-Mar-12 00:16:02
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Re: Getting a MAC Code


[re: MicroBlueChip] [link to this post]
 
I requested, by letter, and received by return of post well within Ofcom guidelines a MAC last year when Orange went WBC and my sync speed went down the sink grin

Never used it as I nagged Orange to fix my problem.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC


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ISP Representative UKDoc
(isp) Fri 09-Mar-12 09:40:21
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Re: Getting a MAC Code


[re: MicroBlueChip] [link to this post]
 
Hello Phil,

I am sorry to hear that you are planning to leave us.

Please can PM your details and include a contact number and I will get someone to call you back and have your issue resolved.

Best Regards

Gavin
Orange Home Broadband

'I am here to help'
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User mapex
(newbie) Thu 15-Mar-12 10:27:14
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Re: Getting a MAC Code *DELETED*


[re: UKDoc] [link to this post]
 
Post deleted by mapex
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