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Standard User xocekim
(newbie) Sat 23-Jun-12 13:43:58
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Bypass the learning period?


[link to this post]
 
Hey there,

Is it possible to bypass the learning period somehow? Either by contacting Orange or modifying router settings?

My Orange broadband went live yesterday. On my previous provider, O2, I was getting a solid 16Mbps speed. Currently I am only getting 0.9-1.5Mbps on various speed tests. This is normal for the first 10 days, correct?

I watch a lot of online video content, iPlayer, live streams on twitch.tv etc and the stuttering is driving me mad even at 240p.

Here are my router stats.

status:
configured current
Line Status --- SHOWTIME
Link Type --- Fast Path
Operation Mode Automatic G992.5(ADSL2+)
data rate information:
stream type actual data rate
Upstream 1167 (Kbps.)
Downstream 15397 (Kbps.)
defect/failure indication:
operation data upstream downstream
Noise Margin 6.1 dB 5.8 dB
Line Attenuation 15.2 dB 27.5 dB
indicator name near end indicator far end indicator
Output Power 12.2 dBm 0.0 dBm
Fast Path FEC Correction 0 0
Interleaved Path FEC Correction NA NA
Fast Path CRC Error 355365 22
Interleaved Path CRC Error NA NA
Loss of Signal Defect 1 0
Fast Path HEC Error STR 143510 26
Interleaved Path HEC Error NA NA
Error Seconds 33332 12
statistics:
Received Cells 10635710
Transmitted Cells 1190144

I can confirm that the SNR and Line Attenuation is the same as it was with O2, and the sync speed looks correct.

I rang Orange up this morning but they told me it's in learning mode and there was no way to bypass the 10 day period.

Is there any way to increase the speed during this period, even just slightly?

Thanks

Edited by xocekim (Sat 23-Jun-12 18:20:10)

Standard User Zak_
(member) Sat 23-Jun-12 15:22:08
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Re: Bypass the learning period?


[re: xocekim] [link to this post]
 
A re-boot of the router may solve. Leave router powered down for 15 minutes and reconnect. You may find that it is best to do this at non peak times to maximise the performance. Another thing would be to factory reset the router - I know this can solve Livebox issues, not sure about your one.
Standard User E7er
(knowledge is power) Sat 23-Jun-12 15:29:15
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Re: Bypass the learning period?


[re: xocekim] [link to this post]
 
Hi, that's strange! Your router stats look good! When I joined Orange I immediately got the downstream sync and speed I have now, but upstream only 800Kbps sync and over the 10 day training period that increased to 1100Kbps. I did not use the Orange supplied filter, I used my ADSLNation XF-1e filter.

http://www.adslnation.com/products/xf-1e.php

My Broadband Speed Test
Orange WBC 20 Mbps. Sync 11864 kbps Downstream, 1189 kbps Upstream.
Bright Box ADSL2+ wireless N Router supplied by Orange
BT Business Hub 2Wire 2700HGV v2 ADSL2+ Dual SSID wireless Router

Edited by E7er (Sat 23-Jun-12 22:28:59)


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Standard User XRaySpeX
(eat-sleep-adslguide) Sat 23-Jun-12 17:05:14
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Re: Bypass the learning period? - EDITED


[re: xocekim] [link to this post]
 
No, but you have no problem with your connection.

EDIT: Your issue is with low throughput which could be down to congestion at exchange or somewhere else in the network, in which the learning period has no involvement.

EDIT: I've just seen that you confusingly measured speedtests in "MB". If that's really MegaBytes then you do not have an issue. Otherwise read my redacted statement.

Just be patient; you are hardly much short of your previous speeds. You may find the Orange BrightBox router may give you faster speeds.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC

Edited by XRaySpeX (Sat 23-Jun-12 17:15:23)

Standard User xocekim
(newbie) Sat 23-Jun-12 17:31:23
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Re: Bypass the learning period?


[re: xocekim] [link to this post]
 
I meant to put Mbps, I have corrected the original post now.

The speeds seem to have increased as of about noon today, I am now getting up to 3Mbps on speed tests.

Is this the learning mode increasing something?
Standard User XRaySpeX
(eat-sleep-adslguide) Sat 23-Jun-12 17:44:06
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Re: Bypass the learning period?


[re: xocekim] [link to this post]
 
In reply to a post by xocekim:
Is this the learning mode increasing something?
AS I've already said, learning period is not concerned for one moment about your throughput frown

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
Standard User xocekim
(newbie) Sat 23-Jun-12 17:57:07
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Re: Bypass the learning period?


[re: XRaySpeX] [link to this post]
 
In that case can you tell me what the possible problems could be then? Should I still be patient and hope this resolves itself?

I have gone from O2 LLU to Orange LLU service. I would expect the same speeds and the router statistics show this should be the case. I don't for one minute believe this is a local traffic problem as the speeds are the same throughout the day and night.

The router I am using is the Orange BrightBox

Edited by xocekim (Sat 23-Jun-12 18:19:05)

Standard User XRaySpeX
(eat-sleep-adslguide) Sat 23-Jun-12 19:12:00
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Re: Bypass the learning period?


[re: xocekim] [link to this post]
 
All you can do is complain to Orange, but they are bound to tell you to wait out the training period cuz they know no better.
In reply to a post by xocekim:
I have gone from O2 LLU to Orange LLU service.
Orange no longer have a LLU service. What you are on is BTw's White Label Service WBC ADSL2+.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
Standard User xocekim
(newbie) Tue 26-Jun-12 02:17:38
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Re: Bypass the learning period?


[re: xocekim] [link to this post]
 
Yesterday the router disconnected and reconnected at 6Mbps instead of 16Mbps. The difference being I am now actually getting 6Mbps download speed.

Anyone know what's going on? I still am leaning towards believing this is part of the learning period.
Administrator MrSaffron
(staff) Tue 26-Jun-12 09:39:40
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Re: Bypass the learning period?


[re: xocekim] [link to this post]
 
What is the IP Profile via www.speedtester.bt.com

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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