My neighbour is with Orange and has been patiently waiting for Orange to upgrade his ADSL connection to ADSL2+ for about a month now after our exchange was upgraded. Apparently Orange don't manually transfer individual connections over to ADSL2+ on request and he needs to wait until the automatic batch upgrade goes through?
Is this everyone's experience? is there an average wait time for this to happen? or even better can Orange not manually push this through for him? PlusNet did for me after all...!
Probably should mention that its a Market 1 exchange so BT ADSL Max to BT WBC Migration.
Edited by razorhazor (Sun 08-Jul-12 19:10:22)