User comments on ISPs
  >> EE (Everything Everywhere) and Orange


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | 2 | (show all)   Print Thread
Standard User mayo901
(newbie) Tue 31-Jul-12 14:01:53
Print Post

sloowww speed, 100Kbps downstream 350Kbps up


[link to this post]
 
Hello,

Had major speed problems for last few months. At the moment it's at 0.1Mbps, hardly useable especially when I work from home for the odd day in the week.

Been like this since the weekend. Happens every week for days at a time then fixes itself back to about 1/1.5Mbps, still not fast!

Spoke to Orange tech several times over last few months. Done all usual tests, replaced filters, changed cat5 cables, reset router to factory settings, used main phone socket to connect router to etc, etc. Never get any joy from the tech and they cannot help further so I'm stuck !!!

Anyone please got any ideas what I can do? (funny thing is that upstream is rarely affected, it's always the downstream speed??)

Thanks.
Standard User mayo901
(newbie) Tue 31-Jul-12 14:05:34
Print Post

Re: sloowww speed, 100Kbps downstream 350Kbps up


[re: mayo901] [link to this post]
 
Going to add speed image;

Download is actually 22.99Kbps, up is 113Kbps, absolutely painful

My Broadband Speed Test
Standard User XRaySpeX
(eat-sleep-adslguide) Tue 31-Jul-12 14:10:37
Print Post

Re: sloowww speed, 100Kbps downstream 350Kbps up


[re: mayo901] [link to this post]
 
In reply to a post by mayo901:
Download is actually 22.99Kbps, up is 113Kbps
Does "actually" mean your router stats? Need those!

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC


Register (or login) on our website and you will not see this ad.

Standard User mayo901
(newbie) Tue 31-Jul-12 14:42:02
Print Post

Re: sloowww speed, 100Kbps downstream 350Kbps up


[re: XRaySpeX] [link to this post]
 
Yep those are the real speeds as reported by the speed test. Very sad frown
Standard User flippery
(regular) Tue 31-Jul-12 14:56:06
Print Post

Re: sloowww speed, 100Kbps downstream 350Kbps up


[re: mayo901] [link to this post]
 
Information needed from your router, for others to be able to comment

Noise Margin Up / Down
Attenuation Up / Down
Connection Speed to Exchange Sync Up / Down
Router Log if you have.
Exchange you are on
AdslMax or ?
What you are giving is only through ISP.
Standard User XRaySpeX
(eat-sleep-adslguide) Tue 31-Jul-12 15:09:35
Print Post

Re: sloowww speed, 100Kbps downstream 350Kbps up


[re: mayo901] [link to this post]
 
No, speedtests are useless w/out router stats!

We need your full router stats taken from the Web interface of the router if you want our comments.

Until we get those we couldn't possibly help you. I asked for them in my previous post, but all you did is agree to a false statement. Very sad frown

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
Standard User mayo901
(newbie) Tue 31-Jul-12 15:20:24
Print Post

Re: sloowww speed, 100Kbps downstream 350Kbps up


[re: flippery] [link to this post]
 
OK thanks for that, hopefully I've added the correct info below.

Line mode: G.992.1 (G.DMT)
Maximum line rate: 6112 kbps (downstream) / 448 kbps (upstream)
Noise margin: 6 dB (downstream) / 23 dB (upstream)
Line attenuation: 45 dB (downstream) / 26 dB (upstream)
Output power: 19 dBm (downstream) / 12 dBm (upstream)

Router Log
07/31/2012 16:13:44 TR069:Sending inform message.
07/31/2012 16:13:44 TR069:Inform Fail!!(Invalid URL or ACS unreachable)
07/31/2012 16:12:18 TR069:Sending inform message.
07/31/2012 16:12:18 TR069:Inform Fail!!(Invalid URL or ACS unreachable)
07/31/2012 16:10:51 TR069:Sending inform message.
07/31/2012 16:10:51 TR069:Inform Fail!!(Invalid URL or ACS unreachable)
07/31/2012 16:10:51 sending ACK to 192.168.1.12
07/31/2012 16:09:25 TR069:Sending inform message.
07/31/2012 16:09:25 TR069:Inform Fail!!(Invalid URL or ACS unreachable)
07/31/2012 16:08:59 192.168.1.10 login success
07/31/2012 16:07:59 TR069:Sending inform message.
07/31/2012 16:07:58 TR069:Inform Fail!!(Invalid URL or ACS unreachable)
07/31/2012 16:06:32 TR069:Sending inform message.

Exchange is Lapworth

AdslMax, yes I believe it is.

Thanks for any help, really appreciate it.
Standard User mayo901
(newbie) Tue 31-Jul-12 15:24:09
Print Post

Re: sloowww speed, 100Kbps downstream 350Kbps up


[re: mayo901] [link to this post]
 
Xray, I did not understand what was needed so sorry. flippery kindly asked for the info, which I appreciate.
Standard User Mike_Williams
(committed) Tue 31-Jul-12 16:21:35
Print Post

Re: sloowww speed, 100Kbps downstream 350Kbps up


[re: mayo901] [link to this post]
 
In reply to a post by mayo901:
Anyone please got any ideas what I can do? (funny thing is that upstream is rarely affected, it's always the downstream speed??)
If you look at the diagram here ADSL Signals you will see that the downstream is using higher frequencies. These are more suceptable to being crippled by things such as corrosion (or water in the cables due to flooding) etc.

Regards
Mike Williams

Info :-
Line: Length 250 metres
Modem router: Orange BrightBox
IP Profile = Down 19418 kbps Up 1019 kbps

2012: Orange WBC 20Mbps Down: 22010 kbps Up: 1019 kbps
2003: Demon ADSLMax 8Mbps Down: 8128 kbps Up: 448 kbps
Standard User XRaySpeX
(eat-sleep-adslguide) Tue 31-Jul-12 16:26:26
Print Post

Re: sloowww speed, 100Kbps downstream 350Kbps up


[re: Mike_Williams] [link to this post]
 
But it's OP's throughput that is abysmally low. His Syncs are good.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
Pages in this thread: 1 | 2 | (show all)   Print Thread

Jump to