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Standard User stevenfrenchy
(learned) Thu 06-Sep-12 09:17:27
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12 mb promised but i only get between 5 or 6 mb!why is that?


[link to this post]
 
i used to get around 10 mb which was acceptable but now for the past couple of month i never get more than 5.5 mb at anytime of the day , anyone can help me out?
BRIGHTBOX router
latest test http://www.speedtest.net/result/2162736512.png
i also used to get around 1 mb upload not anymore
that 's what i get in the router stats
not sure how to get the margin noise etc...
thanks

Internet
Broadband Type: ADSL
Broadband State: Connected
Internet State: Connected
Time Connected: 10 days 19:08:38
Downstream Rate: 6655kbps
Upstream Rate: 444kbps
Internet IP Address: [removed to protect poster]
Broadband Username: ___________

Wireless
wireless network name (SSID) wireless password Security Channel SSID State Broadcast SSID
WPA-WPA2(TKIP+AES) 6 Enable Enable

USB Device
Share Name File System Capacity Free Space
no supported device found

INFORMATION
Internet
Protocol PPPoA
VPI/VCI 0/38
Encapsulation VC MUX
ADSL Mode G992.5(ADSL2+)
Subnet Mask 255.255.255.255
Gateway 213.1.112.25
Primary DNS 193.36.79.100
Secondary DNS 193.36.79.101
Features
Wireless Enabled
Firewall Enabled
UPnP Enabled


LAN & Wireless(Default)
Gateway 192.168.1.1
Subnet Mask 255.255.255.0
DHCP Server Enabled

Edited by MrSaffron (Thu 06-Sep-12 11:14:36)

Administrator MrSaffron
(staff) Thu 06-Sep-12 11:07:19
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Re: 12 mb promised but i only get between 5 or 6 mb!why is t


[re: stevenfrenchy] [link to this post]
 
We need the attenuation and noise margin figures combined with connection rates to say a lot more than this.

Router has been connected 10 days, and they don't automatically reconnect at a faster speed, so switch it off for a minute and back on again, and see if the speeds improve.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User stevenfrenchy
(learned) Thu 06-Sep-12 11:12:25
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Re: 12 mb promised but i only get between 5 or 6 mb!why is t


[re: MrSaffron] [link to this post]
 
i tried that i still get the same speed,
how do i get the margin figures ?


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Administrator MrSaffron
(staff) Thu 06-Sep-12 11:19:14
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Re: 12 mb promised but i only get between 5 or 6 mb!why is t


[re: stevenfrenchy] [link to this post]
 
On the Brightbox I don't know, may be hidden away in advanced settings. Someone posted some ages ago, so seems possible.

Status:
Configured Current
Line Status --- SHOWTIME
Link Type --- Interleaved Path
Operation Mode Automatic G992.5(ADSL2+)

Data Rate Information:
Stream Type Actual Data Rate
Upstream 888 (Kbps.)
Downstream 19661 (Kbps.)

Defect/Failure Indication:
Operation Data Upstream Downstream
Noise Margin 15.0 dB 4.3 dB
Line Attenuation 12.6 dB 25.5 dB

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User stevenfrenchy
(learned) Thu 06-Sep-12 13:23:01
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Re: 12 mb promised but i only get between 5 or 6 mb!why is t


[re: MrSaffron] [link to this post]
 
I looked everywhere I can't seem to find anywhere 'frown
Anyone knows?
Standard User XRaySpeX
(eat-sleep-adslguide) Thu 06-Sep-12 13:42:04
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Re: 12 mb promised but i only get between 5 or 6 mb!why is t


[re: stevenfrenchy] [link to this post]
 
Login to router - Advanced Set-UP - Confirm - System - ADSL Status.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
Standard User stevenfrenchy
(learned) Thu 06-Sep-12 14:08:23
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Re: 12 mb promised but i only get between 5 or 6 mb!why is t


[re: XRaySpeX] [link to this post]
 
ok ill give that a try , will post it tomorrow
thanks
Standard User Bapteeed
(learned) Thu 06-Sep-12 14:56:44
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Re: 12 mb promised but i only get between 5 or 6 mb!why is t


[re: stevenfrenchy] [link to this post]
 
Broadband Type: ADSL is the reason why its dropped
Standard User stevenfrenchy
(learned) Thu 06-Sep-12 15:06:41
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Re: 12 mb promised but i only get between 5 or 6 mb!why is t


[re: Bapteeed] [link to this post]
 
What do you mean? Should be it be adsl+2 ? Can I change this setting?
How and where?
Thanks
Standard User stevenfrenchy
(learned) Thu 06-Sep-12 15:07:43
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Re: 12 mb promised but i only get between 5 or 6 mb!why is t


[re: Bapteeed] [link to this post]
 
I also did a factory setting , shouldnt it rectify the adsl option?
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