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Standard User E7er
(knowledge is power) Wed 10-Oct-12 10:44:03
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New Terms and conditions from Orange


[link to this post]
 
I just this morning received an email from Orange with new Terms and conditions…

New Terms and conditions from Orange

We've created a new set of general terms and conditions for your broadband and home phone services.

The new terms and conditions will be applicable to the services you currently enjoy, 30 days from the date of this email.

These contain important information about your broadband and home phone service so please take the time to read them. We won't make any changes to these terms without letting you know first. Click here to see the new terms, or you can request a copy be sent to you via email or post from our customer services team. Please call 0844 873 8586 to request your copy now.

Kind regards,

Orange

My Broadband Speed Test
Orange WBC 20 Mbps. Sync 11864 kbps Downstream, 1189 kbps Upstream.
Bright Box ADSL2+ wireless N Router supplied by Orange
BT Business Hub 2Wire 2700HGV v2 ADSL2+ Dual SSID wireless Router
Administrator MrSaffron
(staff) Wed 10-Oct-12 11:21:17
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Re: New Terms and conditions from Orange


[re: E7er] [link to this post]
 
What are the changes as if price or significant then

"We may change the terms and conditions or the Services. If We do,
We’ll give you Written Notice when We can before the change takes effect (See point 2.14 of the terms and conditions). We may also increase or decrease Our prices. Some price increases may give You the right to leave the Agreement without paying a Cancellation Charge (See point 9.3 of the terms and conditions)."

Kicks in.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User E7er
(knowledge is power) Wed 10-Oct-12 12:36:33
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Re: New Terms and conditions from Orange


[re: MrSaffron] [link to this post]
 
I think Orange is spelling it all out in preparation for the price increases this coming January 2013, when BT will increase line rental to £15.45 per month. Orange is bound to increase their current £13.50 per month line rental.

http://www.thinkbroadband.com/news/5403-bt-line-rent...

My Broadband Speed Test
Orange WBC 20 Mbps. Sync 11864 kbps Downstream, 1189 kbps Upstream.
Bright Box ADSL2+ wireless N Router supplied by Orange
BT Business Hub 2Wire 2700HGV v2 ADSL2+ Dual SSID wireless Router


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Standard User XRaySpeX
(eat-sleep-adslguide) Wed 10-Oct-12 13:16:49
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Re: New Terms and conditions from Orange


[re: E7er] [link to this post]
 
Not received this (yet).

Maybe cuz I don't have Phone with them.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
Standard User Ricinus
(learned) Thu 11-Oct-12 00:40:38
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Re: New Terms and conditions from Orange


[re: XRaySpeX] [link to this post]
 
I've got Broadband only and I've had the email.
Standard User XRaySpeX
(eat-sleep-adslguide) Thu 11-Oct-12 01:13:51
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Re: New Terms and conditions from Orange


[re: Ricinus] [link to this post]
 
Ah!

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
Standard User XRaySpeX
(eat-sleep-adslguide) Thu 11-Oct-12 01:25:59
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Re: New Terms and conditions from Orange


[re: E7er] [link to this post]
 
It also paves the way for FTTx which Orange doesn't presently do:
1. Our Network. You can use Our Network to make and receive calls and use the internet through Our Broadband Services. If You have fibre Broadband Services, you can access the internet at even faster speeds.


1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
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