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Standard User RaggedyMan
(newbie) Sun 17-Mar-13 12:38:49
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Orange Brightbox Firmware needed.


[link to this post]
 
Hi folks,

My stepson has orange broadband, and had a BrightBox router that he was very happy with. When Orange rebranded to EE, they pushed the firmware updates to routers. My own Brightbox updated without issue, however, something didn't quite go to plan with his.

He phoned Orange and got a replacement, and I ended up with his old one.

We thought it was bricked until I got it home and connected it to a laptop via ethernet and entered the admin IP. I was greeted with a page asking me for two firmware files: http://help.orange.co.uk/orangeuk/support/personal/6...

If you take a look, the help page is of no help at all, lol, as it says simply to turn it off and back on again.

I have mailed Orange tech support who say my stepson must contact them. We would do this but I can't see us getting far as he has had a replacement unit, and I would simply like to use it as a range extender at my house.

I have asked the question on the following forum, but it appears that the OP no longer visits: http://www.the-scream.co.uk/forums/t31206.html

I suppose I could get the firmware from my own Brightbox, but I have no access to TTL to serial converters and would rather not risk anything going wrong.

If anyone on here is able to, could I respectfully ask for some help in obtaining these files?

There is instruction on the forum I have linked to, but I dont know if its the bare firmware getting saved, or if any personal information gets saved aswell.

There is very little information on these units, but I really like mine and think its a nice bit of kit, so I'd love to get this one running again.

I'm hoping it won't be long before I can get DD-WRT on it smile

Thanks.
Standard User XRaySpeX
(eat-sleep-adslguide) Sun 17-Mar-13 12:56:32
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Re: Orange Brightbox Firmware needed.


[re: RaggedyMan] [link to this post]
 
In reply to a post by RaggedyMan:
If you take a look, the help page is of no help at all, lol, as it says simply to turn it off and back on again.
It says more than that. Did you stick a pin up its backside?

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User RaggedyMan
(newbie) Sun 17-Mar-13 14:49:04
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Re: Orange Brightbox Firmware needed.


[re: XRaySpeX] [link to this post]
 
Lol, Yes it had the pin up the backside.

I was hoping there may be a solution as it's not 'Bricked' in the common sense of the word and I like these units.


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Standard User Steven_belfast
(newbie) Sun 17-Mar-13 15:09:03
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Re: Orange Brightbox Firmware needed.


[re: RaggedyMan] [link to this post]
 
Seems you have to hold the reset for 8 seconds,

http://wiki.openwrt.org/toh/arcadyan/ar7516

http://help.orange.co.uk/orangeuk/support/personal/6...

I have held mine in for a lot longer then that before with out any issues,
Standard User RaggedyMan
(newbie) Sun 17-Mar-13 17:15:34
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Re: Orange Brightbox Firmware needed.


[re: Steven_belfast] [link to this post]
 
Yes i've tried all that. I've tried varying the length of time holding the button in. Lol I have even used my iphone timer just in case its uber critical, lol.

I can't see how it can rectify itself as it isn't even trying to connect to the phone line and I do believe that part of the firmware is corrupt as it happened while being flashed.

I have ordered a USB to TTL unit off eBay to see how it goes. At a cost of £1.35, I'm not too fussed if I still get nowhere.
Standard User E7er
(knowledge is power) Mon 18-Mar-13 00:30:20
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Re: Orange Brightbox Firmware needed.


[re: RaggedyMan] [link to this post]
 
It sounds like the router is bricked! frown

I switch off my Orange Brigh Box router overnight every night and when switched on in the morning it automatically updated the firmware to the new EE green firmware. shocked

http://help.orange.co.uk/orangeuk/support/personal/6...

http://www.the-scream.co.uk/forums/t31206.html?

EE broadband WBC 20 Mbps. Sync 13181 kbps Downstream, 1264 kbps Upstream.
Bright Box ADSL2+ wireless N Router supplied by Orange
BT Business Hub 2Wire 2700HGV v2 ADSL2+ Dual SSID wireless Router
Standard User RaggedyMan
(newbie) Wed 27-Mar-13 15:51:35
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Re: Orange Brightbox Firmware needed.


[re: E7er] [link to this post]
 
I do hope its not completely stiffed.

I recieved the TTL to USB adapter this morning and made the necessary connections. It informs me thatit has an invalid u-boot image:-

*** Press any key to stop auto run (3 seconds) ***
Auto run second count down: 0
Loading primary image ...
Invalid U-Boot image
web info: Waiting for connection on socket 0.
BrightBox>

We use a brightbox also, so the idea was to save the images from that to inject into the non working one.

After soldering some wire to the pads, I connected it to the laptop and was getting data, I just seem to be unable to get it to the BrightBox prompt to enter any commands.

Any for advice would be very, very much appreciated.

Thanks.
Standard User E7er
(knowledge is power) Wed 27-Mar-13 17:08:46
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Re: Orange Brightbox Firmware needed.


[re: RaggedyMan] [link to this post]
 
It's a bit beyond me, have you been following instructions from "unlokia" of The scream! It might be worth making a post on there. wink

4-PIN header pinout (it's called "J3" on the PCB):
================================

[o o o o] "J3"
1 2 3 ^---- unmarked (GROUND)

1: Not connected
2: Tx data (connect to Rx on PC)
3: Rx data (connect to Tx on PC)
(4): [unlabelled] GROUND

http://www.the-scream.co.uk/forums/t31206.html

http://www.ebay.co.uk/sch/i.html?_nkw=ttl%20to%20usb...

EE broadband WBC 20 Mbps. Sync 13377 kbps Downstream, 1276 kbps Upstream. thinkbroadband/SpeedTest
Bright Box ADSL2+ wireless N Router supplied by Orange
BT Business Hub 2Wire 2700HGV v2 ADSL2+ Dual SSID wireless Router
Standard User RaggedyMan
(newbie) Thu 28-Mar-13 12:34:59
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Re: Orange Brightbox Firmware needed.


[re: E7er] [link to this post]
 
Yes, it was thescream forum that I discovered first.

I am not sure if unlokia is planning on contributing any longer on there as it seems quite a while since there was anything from him.

I get the data through, as per unlokia's information, but the router I am trying to get an image from gives me no prompt. If I hit a key and stop the boot, I am left with only the basic commands, which unfortunately, are no good for my needs.

Its a shame, as I really do hate allowing stuff to go to landfill and when working, these are great routers.

Thanks for all the replies folks. If anyone can add any more info, please feel free as I will monitor these boards.
Standard User XRaySpeX
(eat-sleep-adslguide) Thu 28-Mar-13 15:40:36
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Re: Orange Brightbox Firmware needed.


[re: RaggedyMan] [link to this post]
 
I very much doubt that anyone here knows the hardware hacks of the BrightBox. It's all well above my head too.

You might try PM'ing glossywhite here. He is the same as 'Unlokia' on Scream, but he hasn't been here for a while either.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
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