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Standard User Wagstaff
(committed) Sun 24-Mar-13 10:24:23
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PAYG Service Unavailable ?


[link to this post]
 
I've tried several times over the last few days to obtain a balance on my PAYG Orange Mobile. Usually a simple operation, but the system keeps coming back with the message: "The Pay as you go service you requested is currently unavailable. Please try again later."

Does this really mean "unavailable" or is it "no longer available"?

Wagstaff


"A society that does not punish its criminals shall inevitably be ruled by them."
Standard User micksharpe
(eat-sleep-adslguide) Wed 27-Mar-13 09:09:47
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Re: PAYG Service Unavailable ?


[re: Wagstaff] [link to this post]
 
I have the same problem. The solution is to call 453. This is a free number and your remaining credit will be read out to you.

My candle burns at both ends;
It will not last the night;
But, ah, my foes, and, oh, my friends
It gives a lovely light.
Standard User Wagstaff
(committed) Wed 27-Mar-13 09:54:15
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Re: PAYG Service Unavailable ?


[re: micksharpe] [link to this post]
 
Many thanks for that, Mick.

Wagstaff


"A society that does not punish its criminals shall inevitably be ruled by them."


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Standard User E7er
(knowledge is power) Wed 27-Mar-13 12:24:23
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Re: PAYG Service Unavailable ?


[re: Wagstaff] [link to this post]
 
Also FREE from your mobile, dial 150 and inform them of your problem.

http://help.ee.co.uk/system/selfservice.controller?C...

EE broadband WBC 20 Mbps. Sync 13377 kbps Downstream, 1276 kbps Upstream. thinkbroadband/SpeedTest
Bright Box ADSL2+ wireless N Router supplied by Orange
BT Business Hub 2Wire 2700HGV v2 ADSL2+ Dual SSID wireless Router
Standard User Wagstaff
(committed) Sat 30-Mar-13 12:11:17
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Re: PAYG Service Unavailable ?


[re: E7er] [link to this post]
 
In reply to a post by E7er:
Also FREE from your mobile, dial 150 and inform them of your problem.

Cheers. And thanks for the link.

Wagstaff


"It is a self-evident truth that things which are equal to the same things are equal to each other."
Standard User E7er
(knowledge is power) Sat 30-Mar-13 17:28:57
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Re: PAYG Service Unavailable ?


[re: Wagstaff] [link to this post]
 
Have you registered your mobile phone for an online Pay as You Go account? You can then access your account from your computer and with the provided apps from your mobile phone. wink

https://web.orange.co.uk/r/login/?servicename=Your+A...

http://help.ee.co.uk/system/selfservice.controller?C...

EE broadband WBC 20 Mbps. Sync 13377 kbps Downstream, 1276 kbps Upstream. thinkbroadband/SpeedTest
Bright Box ADSL2+ wireless N Router supplied by EE/Orange
BT Business Hub 2Wire 2700HGV v2 ADSL2+ Dual SSID wireless Router
Standard User Wagstaff
(committed) Sun 31-Mar-13 21:56:43
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Re: PAYG Service Unavailable ?


[re: E7er] [link to this post]
 
In reply to a post by E7er:
Have you registered your mobile phone for an online Pay as You Go account?

No. I'm happy just to use the phone's Orange Plus features - if and when they work. frown
Anyway, thanks for the thought.

Wagstaff


"It is a self-evident truth that things which are equal to the same things are equal to each other."
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