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Standard User dannster
(newbie) Sun 14-Apr-13 20:18:22
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Speed issues


[link to this post]
 
Hi all,

I switched to EE broadband a month ago and I've found that torrents are running incredibly slow (1KB/s), even after I've forwarded the ports. My speed is around 3MB. Can any one help me understand what could be wrong? I can post whatever stats from the router here.

Thanks,
Dan
Standard User XRaySpeX
(eat-sleep-adslguide) Sun 14-Apr-13 21:04:36
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Re: Speed issues


[re: dannster] [link to this post]
 
Please post the router stats for starters and results (text boxes only) from the Further Diagnostics at the bottom of the result from BTw Speed Tester. Don't bother with the results on the 1st page; you want the one with the IP Profiles.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User dannster
(newbie) Sun 14-Apr-13 21:17:59
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Re: Speed issues


[re: XRaySpeX] [link to this post]
 
Download speedachieved during the test was - 3.21 Mbps
For your connection, the acceptable range of speeds is 1.2 Mbps-4 Mbps.
IP Profile for your line is - 3.21 Mbps

Upload speed achieved during the test was - 0.64Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps


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Standard User XRaySpeX
(eat-sleep-adslguide) Sun 14-Apr-13 21:33:44
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Re: Speed issues


[re: dannster] [link to this post]
 
In reply to a post by dannster:
IP Profile for your line is - 3.21 Mbps
Well, that says that, at the mo', you'll won't get more that about 3 Megabits/sec download.

In your OP you meant to say "My speed is around 3Mb" ("B" means Bytes; you need small "b" to say bits).

However. need your full router stats to say whether you should be getting more.
If using the BrightBox: Advanced Settings/ Accept/ System/ ADSL Status.

What was the estimate EE gave you on signing up? And also from here: BT BROADBAND AVAILABILITY CHECKER

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User XRaySpeX
(eat-sleep-adslguide) Sun 14-Apr-13 21:41:15
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Re: Speed issues


[re: dannster] [link to this post]
 
P2P is slowed down by EE during peak times: http://e-gain.s3.amazonaws.com/external/content/Ts%2... . They never say by how much!

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User dannster
(newbie) Sun 14-Apr-13 22:20:15
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Re: Speed issues


[re: XRaySpeX] [link to this post]
 
Thanks! I guess I'll have to leave torrents to download after 11:30pm. It's quite annoying though considering I can't get fibre optic yet and they're limiting my speed during peak hours.

Status
Configured Current
Line Status --- SHOWTIME
Link Type --- Interleaved Path
Operation Mode Automatic G992.5(ADSL2+)
Data Rate Information
Stream Type Actual Data Rate
Upstream 942 (Kbps.)
Downstream 3641 (Kbps.)
Defect/Failure Indication
Operation Data Upstream Downstream
Noise Margin 5.8 dB 9.0 dB
Line Attenuation 35.0 dB 57.5 dB
Indicator Name Near End Indicator Far End Indicator
Output Power 12.6 dBm 0.0 dBm
Fast Path FEC Correction NA NA
Interleaved Path FEC Correction 239125 1304
Fast Path CRC Error NA NA
Interleaved Path CRC Error 2432 132
Loss of Signal Defect 1 0
Fast Path HEC Error STR NA NA
Interleaved Path HEC Error 10597 238
Error Seconds 3266 112
Statistics
Received Cells 32763036
Transmitted Cells 71214172

Available Products

Downstream Line Rate(Mbps)

Upstream Line Rate(Mbps)

Downstream Range(Mbps)

Availability Date

Featured Products

WBC ADSL 2+ Up to 5.5 -- 4.5 to 6.5 Available
ADSL Max Up to 3 -- 1.5 to 5 Available
WBC Fixed Rate 1 -- -- Available
Fixed Rate 1 -- -- Available
Standard User XRaySpeX
(eat-sleep-adslguide) Sun 14-Apr-13 22:31:42
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Re: Speed issues


[re: dannster] [link to this post]
 
Your Down Sync Speed of 3.6 Meg is about right. You have very long line. You might squeeze another 0.5 Meg if the Down NM reduces to 6dB (or less) by the DLM.

What is the "Time Connected" from top Status page? You might have too many errors depending on how long.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC

Edited by XRaySpeX (Sun 14-Apr-13 22:34:26)

Standard User dannster
(newbie) Sun 14-Apr-13 22:32:53
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Re: Speed issues


[re: XRaySpeX] [link to this post]
 
Thanks, would you tell me what DLM is please? I'd like to squeeze as much as I can!!
Standard User XRaySpeX
(eat-sleep-adslguide) Sun 14-Apr-13 22:37:45
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Re: Speed issues


[re: dannster] [link to this post]
 
DLM = Dynamic Line Management, an auto system run at exchange side on your line to keep it as fast as poss whilst being stable.

What was the "Time Connected" from top Status page? You might have too many errors depending on how long.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User dannster
(newbie) Sun 14-Apr-13 22:38:03
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Re: Speed issues


[re: XRaySpeX] [link to this post]
 
Time Connected: 3 days 01:53:44

But I think I rebooted the router
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