We have been on EE for a year and had no problems with download speeds until recently when we appear to have been capped at 283
I am now plugged into the test socket but still need the manual reset as they have imposed the 283! try explaining this lol
I have made numerous telephone calls with regard to manually altering the noise ratio but just keep getting through to people who speak broken english and are unable to change it manually.
I know this is not true and have already done a quiet line test on line. No noise or crackling.
Now I have to wait until Saturday before they can get in touch with me, and i was also warned that despite me having to book a 3 hour time slot where I have to stay in, I should expect the call to be upto an hour late before ringing again.
Im pulling my hair out.
Any help is gratefully appreciated.
Line Status --- SHOWTIME
Link Type --- Interleaved Path
Operation Mode Automatic G992.5(ADSL2+)
Data Rate Information
Stream Type Actual Data Rate
Upstream 890 (Kbps.)
Downstream 283 (Kbps.)
Operation Data Upstream Downstream
Noise Margin 5.9 dB 29.2 dB
Line Attenuation 24.0 dB 42.5 dB
Indicator Name Near End Indicator Far End Indicator
Output Power 12.2 dBm 19.6 dBm
Fast Path FEC Correction NA NA
Interleaved Path FEC Correction 0 1
Fast Path CRC Error NA NA
Interleaved Path CRC Error 0 1
Loss of Signal Defect 2 0
Fast Path HEC Error STR NA NA
Interleaved Path HEC Error 0 0
Error Seconds 24 3
Received Cells 139750
Transmitted Cells 40353