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Standard User glossywhite
(member) Wed 02-Jul-14 18:38:54
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Need Bright Box V1 updated firmware


[link to this post]
 
Good evening folks.

Thanks to EE and there eternally broken promises, I am without the latest (security exploit patched) firmware, the likes of which a BIG hoo-haa was made over, earlier this year.

Does anyone have the will or ability to send me a link to the latest, updated firmware for the Bright Box 1? I'm waiting for "EE" to send me a replacement, but since they're such a bunch of blagging lip service merchants, I am sorry to confess I do not believe a word of they tell me when they say "the replacement will have the latest firmware" - I know I don't trust them further than the end of my nose...

... so if anyone would supply me the firmware, I'd be very grateful smile


PS: If my box arrives with the new firmware *before* this appeal is satisfied, I'll rip the firmware and supply it to you all, multi-mirrored smile

Thank you smile have a nice night,

Matt.

Edited by glossywhite (Wed 02-Jul-14 18:54:06)

Standard User XRaySpeX
(eat-sleep-adslguide) Wed 02-Jul-14 21:31:30
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Re: Need Bright Box V1 updated firmware


[re: glossywhite] [link to this post]
 
There is no such link. The BB1 is supposed to auto update but mine didn't so I had to talk to the EO to send an replacement.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Administrator MrSaffron
(staff) Thu 03-Jul-14 10:59:00
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Re: Need Bright Box V1 updated firmware


[re: XRaySpeX] [link to this post]
 
Moving on from the arguing, so no official links and seems no unofficial links either, unless someone else knows about it.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.


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Standard User E7er
(knowledge is power) Thu 03-Jul-14 15:48:24
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Re: Need Bright Box V1 updated firmware


[re: glossywhite] [link to this post]
 
The Bright Box (1) firmware upgrade I have is (Wed Jan 22 22:50:41 2014) it was upgraded automatically by EE. (You only have to reboot the router for the upgrade to automatically download from EE to the router) wink

SYSTEM

Runtime Code Version: v0.10.06.0001-OT (Wed Jan 22 22:50:41 2014)
Boot Code Version: v1.00.10.0001-OT (Wed Dec 14 09:30:42 2011)
ADSL Modem Code Version: A2pD035b.d23i
Hardware Version: 01
Serial Num: J21514XXXX
LAN MAC Address: XX-XX-XX-XX-XX-XX
Wireless MAC Address: XX-XX-CC-XX-XX-XX

EE broadband WBC 20 Mbps unlimited. Sync 15282 kbps Downstream, 1276 kbps Upstream. thinkbroadband/SpeedTest
Bright Box ADSL2+ wireless N Router supplied by EE/Orange
BT Business Hub 2Wire 2700HGV v2 ADSL2+ Dual SSID wireless Router
Standard User glossywhite
(member) Thu 03-Jul-14 16:01:47
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Re: Need Bright Box V1 updated firmware


[re: E7er] [link to this post]
 
In reply to a post by E7er:
The Bright Box (1) firmware upgrade I have is (Wed Jan 22 22:50:41 2014) it was upgraded automatically by EE. (You only have to reboot the router for the upgrade to automatically download from EE to the router) wink

SYSTEM

Runtime Code Version: v0.10.06.0001-OT (Wed Jan 22 22:50:41 2014)
Boot Code Version: v1.00.10.0001-OT (Wed Dec 14 09:30:42 2011)
ADSL Modem Code Version: A2pD035b.d23i
Hardware Version: 01
Serial Num: J21514XXXX
LAN MAC Address: XX-XX-XX-XX-XX-XX
Wireless MAC Address: XX-XX-CC-XX-XX-XX


I hae rebooted my Bright Box many times, I have had "tech support" telling me they are logging into my router and upgrading the firmware, twice, and didn't on either occasion. I had a guy yesterday tell me "there's no difference between the Bright Box 1 and the Bright Box 2" which caused me to reply "If there is no difference, why are selling a new router when it isn't necessary?"

Suffice it to say, EE are one of the most clueless companies on the face of the planet.
Standard User E7er
(knowledge is power) Thu 03-Jul-14 16:21:41
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Re: Need Bright Box V1 updated firmware


[re: glossywhite] [link to this post]
 
In reply to a post by glossywhite:
In reply to a post by E7er:
The Bright Box (1) firmware upgrade I have is (Wed Jan 22 22:50:41 2014) it was upgraded automatically by EE. (You only have to reboot the router for the upgrade to automatically download from EE to the router) wink

SYSTEM

Runtime Code Version: v0.10.06.0001-OT (Wed Jan 22 22:50:41 2014)
Boot Code Version: v1.00.10.0001-OT (Wed Dec 14 09:30:42 2011)
ADSL Modem Code Version: A2pD035b.d23i
Hardware Version: 01
Serial Num: J21514XXXX
LAN MAC Address: XX-XX-XX-XX-XX-XX
Wireless MAC Address: XX-XX-CC-XX-XX-XX


I hae rebooted my Bright Box many times, I have had "tech support" telling me they are logging into my router and upgrading the firmware, twice, and didn't on either occasion. I had a guy yesterday tell me "there's no difference between the Bright Box 1 and the Bright Box 2" which caused me to reply "If there is no difference, why are selling a new router when it isn't necessary?"

Suffice it to say, EE are one of the most clueless companies on the face of the planet.
I switch the power OFF to my router overnight every night, maybe you could try that to wake up the EE upgrade server in the mornings when you switch the power back on. wink

EE broadband WBC 20 Mbps unlimited. Sync 15282 kbps Downstream, 1276 kbps Upstream. thinkbroadband/SpeedTest
Bright Box ADSL2+ wireless N Router supplied by EE/Orange
BT Business Hub 2Wire 2700HGV v2 ADSL2+ Dual SSID wireless Router
Standard User glossywhite
(member) Thu 03-Jul-14 16:53:40
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Re: Need Bright Box V1 updated firmware


[re: E7er] [link to this post]
 
In reply to a post by E7er:
In reply to a post by glossywhite:
In reply to a post by E7er:
The Bright Box (1) firmware upgrade I have is (Wed Jan 22 22:50:41 2014) it was upgraded automatically by EE. (You only have to reboot the router for the upgrade to automatically download from EE to the router) wink

SYSTEM

Runtime Code Version: v0.10.06.0001-OT (Wed Jan 22 22:50:41 2014)
Boot Code Version: v1.00.10.0001-OT (Wed Dec 14 09:30:42 2011)
ADSL Modem Code Version: A2pD035b.d23i
Hardware Version: 01
Serial Num: J21514XXXX
LAN MAC Address: XX-XX-XX-XX-XX-XX
Wireless MAC Address: XX-XX-CC-XX-XX-XX


I hae rebooted my Bright Box many times, I have had "tech support" telling me they are logging into my router and upgrading the firmware, twice, and didn't on either occasion. I had a guy yesterday tell me "there's no difference between the Bright Box 1 and the Bright Box 2" which caused me to reply "If there is no difference, why are selling a new router when it isn't necessary?"

Suffice it to say, EE are one of the most clueless companies on the face of the planet.
I switch the power OFF to my router overnight every night, maybe you could try that to wake up the EE upgrade server in the mornings when you switch the power back on. wink


I work at night and wake at 1-2pm - that's impractical, since the rest of my family would be without internet, and that can't happen. Good idea though smile thank you.
Standard User XRaySpeX
(eat-sleep-adslguide) Thu 03-Jul-14 21:43:13
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Re: Need Bright Box V1 updated firmware


[re: MrSaffron] [link to this post]
 
Exactly. And thanks. .

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User XRaySpeX
(eat-sleep-adslguide) Thu 03-Jul-14 22:03:42
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Re: Need Bright Box V1 updated firmware


[re: E7er] [link to this post]
 
I switch the power OFF to my router overnight every night, maybe you could try that to wake up the EE upgrade server in the mornings when you switch the power back on. wink
The point is that it didn't happen to OP's and my BB1s. You surely don't think we didn't try. ]

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User glossywhite
(member) Thu 03-Jul-14 22:52:19
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Re: Need Bright Box V1 updated firmware


[re: XRaySpeX] [link to this post]
 
In reply to a post by XRaySpeX:
I switch the power OFF to my router overnight every night, maybe you could try that to wake up the EE upgrade server in the mornings when you switch the power back on. wink
The point is that it didn't happen to OP's and my BB1s. You surely don't think we didn't try. ]


^ Exactly right - the obvious things are done first; no need to even state the obvious - of course we rebooted >__>
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