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Standard User Mike_Williams
(committed) Sat 01-Nov-14 21:02:54
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spoof email


[link to this post]
 
Just received an email to my gmail account, where my bill notifications are sent. Worryingly it looks like someone has requested a password reset on my broadband account.

Needless to say I am going to ignore this and analyse it later.

Has anyone else received such an email?

Regards
Mike Williams

Info :-
Line: Length 250 metres
Modem router: Buffalo wbmr-hp-g300h + LinkSys wg54g both running dd-wrt firmware
IP Profile = Down 19418 kbps Up 1019 kbps

2012: EE WBC 20Mbps Down: 22010 kbps Up: 1019 kbps
2003: Demon ADSLMax 8Mbps Down: 8128 kbps Up: 448 kbps

Edited by Mike_Williams (Sat 01-Nov-14 21:05:08)

Standard User huggons
(learned) Sun 02-Nov-14 10:56:46
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Re: spoof email


[re: Mike_Williams] [link to this post]
 
Received this today. I think it is an EE error

Hello

Thanks for giving us those new details for your EE broadband account. They're all up to date now.

Should you need anything else, either go here to our online help pages or give us a call on 0844 873 8586* or, if you're on one of our pay monthly discounted plans, dial 150 from your Orange, T-mobile, or EE pay monthly mobile. We're here to help you from 7am to 11pm, every day of the week.

Best Regards.

EE Broadband Team
Standard User Mike_Williams
(committed) Sun 02-Nov-14 13:46:13
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Re: spoof email


[re: huggons] [link to this post]
 
Definitely sounds like either a scam or the EE servers have been compromised.

Regards
Mike Williams

Info :-
Line: Length 250 metres
Modem router: Buffalo wbmr-hp-g300h + LinkSys wg54g both running dd-wrt firmware
IP Profile = Down 19418 kbps Up 1019 kbps

2012: EE WBC 20Mbps Down: 22010 kbps Up: 1019 kbps
2003: Demon ADSLMax 8Mbps Down: 8128 kbps Up: 448 kbps


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Standard User Mike_Williams
(committed) Mon 03-Nov-14 11:23:08
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Re: spoof email


[re: huggons] [link to this post]
 
Hi Mike Williams,

Thanks for getting in touch. Please click on the link below to reset your password.



https://web.orange.co.uk/id/lostpassword.php?rm=Rese...

You need to click on the link above and enter your new password within the next 24 hours. After that, the link will expire and you'll have to request a new password again.

Thanks

EE Customer Support


This is the body of the email I received, I have run the headers through some analysis sites and they appear legit.

I think it must be one of the Orange/EE servers which has glitched, but needless to say I did not request this so I am ignoring it.

Regards
Mike Williams

Info :-
Line: Length 250 metres
Modem router: Buffalo wbmr-hp-g300h + LinkSys wg54g both running dd-wrt firmware
IP Profile = Down 19418 kbps Up 1019 kbps

2012: EE WBC 20Mbps Down: 22010 kbps Up: 1019 kbps
2003: Demon ADSLMax 8Mbps Down: 8128 kbps Up: 448 kbps
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