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Standard User huggons
(learned) Tue 04-Nov-14 07:59:46
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Bright box 2 issues


[link to this post]
 
I have been using the Bright Box 2 without any issues for around 9 months on my ADSL EE broadband. for the last few weeks now I am facing a few issues eg
You tube not playing video content in IE 11 (ok in google chrome)
downloads corrupted when attempting to open a downloaded file.
issues where webpages are not fully displayed.

I am using Windows 7, however this is the same issue with any PC on my Bright Box 2 EE BB connection.

I have connected my old Bright Box 1 and the issues are resolved.

I spoke to EE and after the usual cut offs etc, they told me that the BB2 is not an ADSL router and will not work!.

I have disabled the firewall in the BB2 and played around with the settings, but have not yet found the cause.

Any thoughts or suggestions?

Cheers

Steve
Standard User XRaySpeX
(eat-sleep-adslguide) Tue 04-Nov-14 12:40:32
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Re: Bright box 2 issues


[re: huggons] [link to this post]
 
Other than that the BB2 is a hybrid ADSL/VDSL router, no.

How do the router stats compare between them? If the same, BB2 must be faulty.

Wired or wireless connections?

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User huggons
(learned) Tue 04-Nov-14 18:07:13
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Re: Bright box 2 issues


[re: XRaySpeX] [link to this post]
 
Happening on wired and wireless.
will post stats


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Standard User huggons
(learned) Wed 19-Nov-14 21:03:40
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Re: Bright box 2 issues


[re: XRaySpeX] [link to this post]
 
Here are the BB2 stats.

Any thoughts?


Internet


Broadband Type
ADSL

Broadband State
Connected

Internet State
Connected
















Time Connected
00:01:35

Downstream Rate
9.55 Mbps

Upstream Rate
1.15 Mbps




IP Address
2.26.67.39

Broadband Username
orangehome.co.uk@fs


Wireless


wireless network name (SSID)

Band Type

wireless password

Security

Channel

SSID State

Broadcast SSID

2GHz-Network 2.4GHz None 6 + 10 Enabled Enabled
5GHz-Network 5GHz None 36 Enabled Enabled



Currently Connected Devices


Name/Device

IP Address

MAC Address

Connection Type

xxxxxxxxxxxWireless, 5 GHz



USB Device


Share Name

File System

Capacity

Free Space

No supported device found


Information


Features


Wireless
Enabled

Firewall
Enabled

UPnP
Enabled

LAN & Wireless (Default)


Gateway
192.168.1.1

Subnet Mask
255.255.255.0

DHCP Server
Enabled

Internet


Protocol
PPPoA




VPI/VCI
0/38

Encapsulation
VC MUX

DSL Mode
Automatic







Subnet Mask
255.255.255.255

Gateway
172.16.17.18

Primary DNS
87.237.17.167

Secondary DNS
87.237.17.199
Standard User XRaySpeX
(eat-sleep-adslguide) Wed 19-Nov-14 21:38:45
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Re: Bright box 2 issues


[re: huggons] [link to this post]
 
Not that stuff. Need full page that has Attenuation and Noise Margin.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
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