Totally agree with your conclusion on EE.
I have had dealings with many ISPs over the years, but EE are by far the worst. I've never had a supplier charge me FOUR times for the same bill, then threaten to suspend my services, despite being over £300 in credit!
If it weren't for the fact I paid my line rental up front I'd transfer to another provider. As it is they still want another £100 if I cancel my contract.
Keef- Sheerness Kent UK - EE via Technicolor TG582N
Previously - New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet,
X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7