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Standard User ukwoody
(experienced) Thu 10-Aug-17 21:30:27
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EE quality metric on TBB


[link to this post]
 
Hi all,
was thinking of jumping ship early from BT (adsl) and joining EE(fibre). But I note in the TBB monthly round ups EE have a quality mark of 1.7 which is quite poor for fixed line.
a) why is this??
b) does it manifest itself on general web usage (I dont do games or really video) just a lot of surfing, but I'm impatient and hate lags wink
Regards
Woody

regards,
Woody (chuntering along in his own inimitable style, using 100 words when 10 would do)
Standard User XRaySpeX
(eat-sleep-adslguide) Fri 11-Aug-17 06:23:30
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Re: EE quality metric on TBB


[re: ukwoody] [link to this post]
 
  1. Poor CS.
  2. No. The BB you get from EE is the same as you get from BT.


1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Administrator MrSaffron
(staff) Fri 11-Aug-17 11:12:48
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Re: EE quality metric on TBB


[re: ukwoody] [link to this post]
 
Quality metric is stability of the speeds during a test, so an example of a bad one

http://tbb.st/1502435830187711555 score of 3.5 has a very slow ramp up to what is probably the connection speed.

http://tbb.st/1502443921569183155 is pretty much perfect so seems some can and some cannot, but its at a different ratio to the other providers and oddly does not impact the EE ADSL2+ users as much

Another bad http://tbb.st/1502222696759466355 score 6
http://tbb.st/1501851431612494655
http://tbb.st/1501966017131472155
http://tbb.st/1501580482585199555

Notice a pattern emerging and these are all different users from different parts of the UK, different OS/browsers too. What is causing the pattern is the question, maybe Wi-Fi, maybe a common AV suite they supply, maybe a CPE hardware or Wi-Fi issue, maybe network configuation

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.


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Standard User ukwoody
(experienced) Fri 11-Aug-17 14:17:52
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Re: EE quality metric on TBB


[re: MrSaffron] [link to this post]
 
Interesting. Thanks Andrew. Still undecided though lol

regards,
Woody (chuntering along in his own inimitable style, using 100 words when 10 would do)
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