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Standard User Zarjaz
(eat-sleep-adslguide) Fri 08-Sep-17 14:23:33
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Re: Upload speed less than expected.


[re: TMCR] [link to this post]
 
Which is where I would come unstuck, been with Virgin 20+ years so no idea what is what when it comes to routers.

Which is where forums like this come in handy smile

Post a new thread in the fibre section on here asking for recommendations , and stating what your basic requirements are ......

Standard User eckiedoo
(fountain of knowledge) Fri 08-Sep-17 14:33:07
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Re: Upload speed less than expected.


[re: TMCR] [link to this post]
 
If you are correct with that 1600 Metre distance to the PCB , then it makes a colossal difference to the "speed" of the VDSL BB service you receive.

Take a look at the graph on this site-

http://www.increasebroadbandspeed.co.uk/2013/chart-b...

There is general agreement that speed drops of rapidly at about 300 to 400 Metres, as illustrated, due to the simple physics of phone lines generally.

I do suspect however from the modem results, that the phone line length is less than 1600 M - try measuring more accurately.

Google Earth is a good way to go about doing this.

I recently encountered a case where the OP's first estimate was "about 250 M"; but subsequently was proven to be between 650 M and 900 M, depending on exactly where his house was in the length of the street.
Standard User TMCR
(committed) Fri 08-Sep-17 14:56:10
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Re: Upload speed less than expected.


[re: Zarjaz] [link to this post]
 
In reply to a post by Zarjaz:
Post a new thread in the fibre section on here asking for recommendations


Maybe later, I'm on a pension so in no rush to spend money wink

EE Fibre Plus + EE Mobile BB


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Standard User TMCR
(committed) Fri 08-Sep-17 15:14:25
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Re: Upload speed less than expected.


[re: eckiedoo] [link to this post]
 
In reply to a post by eckiedoo:
Google Earth ...

Is what I used, or rather Google Maps which is where the streetview links came from. I said there we are about 1400m as the crow flies. I've just measured that on Google maps - 1350m as the crow flies, so I was pretty close.

If I accept Google's estimate of how far it is to travel by car I would assume it takes the quickest route, and that should be similar to where the BT ducting would be. In my case it's a straight line of 1500m then 190m at a right angle.

I have cabinet 36 from many sources so no reason to suspect we're actually connected to one closer, although the figures seem to suggest we may be. I've no way of knowing if there is a dp closer that is being used, just the cabinet number.

EE Fibre Plus + EE Mobile BB
Standard User eckiedoo
(fountain of knowledge) Fri 08-Sep-17 16:16:00
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Re: Upload speed less than expected.


[re: TMCR] [link to this post]
 
So although you are confident of the PCP Cabinet Number per se, you apparently have not had confirmation of the location of the specific physical cabinet.

I have located the posted photo cabinet on Street View; and have manipulated the view, also a cleaned up screen-shot, to see if there is a number on it.

The right-hand end towards the bus shelter appears to be bare.

There may be a number on the other end - but it is not clear enough to be legible.

-----------

Given also that the general area is built-up, I think you need to positively locate PCP 36, to be certain of the distances.
Administrator MrSaffron
(staff) Fri 08-Sep-17 17:26:18
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Re: Upload speed less than expected.


[re: TMCR] [link to this post]
 
Putting cabinet 36 where you suggest it is makes no sense at all, and is in the footprint of a different exchange.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User TMCR
(committed) Fri 08-Sep-17 23:07:15
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Re: Upload speed less than expected.


[re: eckiedoo] [link to this post]
 
I was told Cabinet 36 was at Oswin Avenue, which is the location I found on Google maps. This info came from the Digital Region project when I was looking to go with them a few years ago, before that project folded.

Wen I enquired why it was so far away I was told that when they first put telephones in the houses I live in there were very few others between us and the location of the cabinet,

If anyone wants to tell me where cabinet 36 is, other than where I've been pointed, I'd appreciate that.

EE Fibre Plus + EE Mobile BB
Standard User TMCR
(committed) Fri 08-Sep-17 23:31:32
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Re: Upload speed less than expected.


[re: MrSaffron] [link to this post]
 
A bit more digging and I found this
https://www.telecom-tariffs.co.uk/codelook.htm?xid=7...

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Standard User eckiedoo
(fountain of knowledge) Sat 09-Sep-17 11:05:03
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Re: Upload speed less than expected.


[re: TMCR] [link to this post]
 
"BT line"
I suspect you have been on a BT line throughout the past 20 years, to move readily from Ionica through Virgin to EE.

You may have paid those other companies as Phone Service suppliers; but generally they use the existing Telephone/Telecomm infrastructure, passing on the "Line Rental" component of their charges to BT.

If that is correct, your Modem/Router connection over all those years and ISP changes have probably been from your internal phone wiring; and that has not changed when you recently moved to EE, although the actual Modem/Router has.

There are exceptions, so hopefully someone with knowledge of your area can provide a definitive answer.

Location
Given your supplied distances and the CodeLook map, you do appear to be in the northern-most group of the high-lighted area, with the final connections to the houses in your suspected street being from timber Phone Poles located on the footpaths.

The other areas on the CodeLook map appear to have similar arrangements; but from the back-lanes rather than the streets.

Looking at the junctions of most of the mapped streets, with Littlemoor Lane, there are generally one or more boxes of a telecomms nature at most of those junctions.

Some are green and others are grey.

---------------

As Andrew has said, you really need to have Cabinet 36 correctly identified to you; and hopefully some proof that your EE VDSL is from the associated FTTC, acknowledging that it could all be different.

I have found that BT-OR engineers are usually willing to help in such matters, if you happen to spot any in your vicinity.
Standard User TMCR
(committed) Sat 09-Sep-17 12:58:58
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Re: Upload speed less than expected.


[re: eckiedoo] [link to this post]
 
In reply to a post by eckiedoo:
"BT line"
I suspect you have been on a BT line throughout the past 20 years, to move readily from Ionica through Virgin to EE.

You may have paid those other companies as Phone Service suppliers; but generally they use the existing Telephone/Telecomm infrastructure, passing on the "Line Rental" component of their charges to BT.

If that is correct, your Modem/Router connection over all those years and ISP changes have probably been from your internal phone wiring; and that has not changed when you recently moved to EE, although the actual Modem/Router has.

Afraid not. We ceased the BT service in the mid 90's to go to the Ionica system, which was provided by a dish on the roof. When they went under we went to Bradford Cable with TV and phone provided on their own wires to the front of the house. The old BT socket was at the back of the house and was disconnected.

Broadband from Virgin was by their coax cable, not a phone line. I have just 'capped' their splitter box as I was sent a pair of caps to enable me to do so, removing the old indoor bits of cable in the process.

Openreach came to reconnect the BT line so we could have EE. Part of the old circuit was 'dead' so they had to come back and string up a new wire between the telegraph poles before our new line was enabled.

In reply to a post by eckiedoo:
Location
Given your supplied distances and the CodeLook map, you do appear to be in the northern-most group of the high-lighted area, with the final connections to the houses in your suspected street being from timber Phone Poles located on the footpaths.

The other areas on the CodeLook map appear to have similar arrangements; but from the back-lanes rather than the streets.

Looking at the junctions of most of the mapped streets, with Littlemoor Lane, there are generally one or more boxes of a telecomms nature at most of those junctions.

Some are green and others are grey.

The majority of these are Virgin media cabinets. I know that as I've been with the engineers many times to look at where our connection was made in the cab when we originally had issues with poor signal, many years ago now.

I had already had a good look through the area using Google streetview and only identified one of the cabs as a BT one, that was cabinet 59.
In reply to a post by eckiedoo:
As Andrew has said, you really need to have Cabinet 36 correctly identified to you; and hopefully some proof that your EE VDSL is from the associated FTTC, acknowledging that it could all be different.

I have found that BT-OR engineers are usually willing to help in such matters, if you happen to spot any in your vicinity.

I will keep an eye out for Openreach engineers wink

EE Fibre Plus + EE Mobile BB
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