That CVG article was incredibly poorly researched. They didn't mention EA's spat with GAME and other retailers who offer second hand traded in games. Obviously that could be a huge factor in explaining why certain EA games don't go to Game whilst they do arrive at other retail stores like Tesco who don't offer second hand games?
So, as the BBC article linked by Uno says, it could also be down to RBS' reluctance to pump money into a failing business with a quite probably outdated business model in this age of the internet.
Having read a couple of pages of user replies to that CVG article I have to say they make for far more coherent arguments overall. The article reads like a bait piece, to purely attract controversy or in this case, overwhelming criticism of his lack of reasoning and demonstrably lacking insider/industry knowledge.
Also, my own local GAME store is a bit pants so I don't ever recall learning anything at all about games there, hands on or no hands on. I mean, if you want to see a game in action go to PC World or HMV. There's nothing happening there at all.
I hope Game do sort themselves out as I've gotten some good advice from some of their staff in the past (just not my local one); it would be a shame to lose them. Plus, I'd like to think people would continue to resist games and software publishers moves to tie products to first buyers and prevent them selling on, trading in their rights to use the games/programs they've bought. I think media industries are far too greedy and punitive in what they allow their end users to do with the content they produce so it's no wonder there's so much illegal file sharing going on. A fair price is all anyone should want whichever side you're on.