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Standard User Lt_Swan
(eat-sleep-adslguide) Tue 07-Feb-17 17:43:14
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Gaming PC died


[link to this post]
 
I was watching some BF1 nonsense on youtube when my PC just died. Burning smell and the monitor went out, PC light was still on but as though it was in standby. I tried turning it on again but it wouldn't do anything. I took the side panel off and gave it a good clean inside. It wasn't really dusty anyway. Plugged it all back in again and hit the start switch. Lights on motherboard and graphic card come on, fan spins then it goes dead again

I'm thinking it could be the PSU ??
It's an EVGA SuperNOVA NEX750B https://www.cclonline.com/product/208744/110-B1-0750...

Anyone have any ideas???
Thanks

Life..... It's just a game
Swanny
cool
Standard User mrnelster
(eat-sleep-adslguide) Tue 07-Feb-17 18:42:46
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Re: Gaming PC died


[re: Lt_Swan] [link to this post]
 
Test it?
Standard User Lt_Swan
(eat-sleep-adslguide) Wed 08-Feb-17 15:06:32
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Re: Gaming PC died


[re: mrnelster] [link to this post]
 
This is what EVGA said



Your Answer:
Hello,

Thank you for contacting us. Sorry to hear about the issues you are having with your system.

The fastest way to determine if your PSU is the issue would be testing it in another system to see if the problem follows the unit. You could also test a known good unit in your current system to see if the problem goes away.

It is possible that your graphics card could be causing this issue. If you have on-board graphics available to you have you tested the system without the card installed?

It does not appear that you have an EVGA account or product registered in order to review your warranty options:

We will need you to create an EVGA account https://secure.evga.com/EU/signup.asp
Register your product SUPPORT -> Product Registration
Upload your invoice SUPPORT -> Invoice Upload

If for some reason you do not feel comfortable creating an account and registering your product. We will be able to assist you with warranty support through our Guest RMA.

Regards,
EVGA


Life..... It's just a game
Swanny
cool


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Standard User Chrysalis
(legend) Wed 08-Feb-17 17:54:05
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Re: Gaming PC died


[re: Lt_Swan] [link to this post]
 
do as they said test another PSU in the system.

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Standard User mrnelster
(eat-sleep-adslguide) Wed 08-Feb-17 19:48:53
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Re: Gaming PC died


[re: Chrysalis] [link to this post]
 
If you happen to have one laying around...
Standard User mrnelster
(eat-sleep-adslguide) Wed 08-Feb-17 19:55:04
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Re: Gaming PC died


[re: Lt_Swan] [link to this post]
 
Did you try the paper clip test? I was thinking, mine's a modular PSU with all black cabling. That was the point of buying it. Where would I stick it?

Answers on a postcard...

It might actually have coloured wiring right up against the connector, I didn't take that much notice when I installed it. crazy
Standard User IranianGiraffe
(committed) Wed 08-Feb-17 20:52:43
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Re: Gaming PC died


[re: Lt_Swan] [link to this post]
 
TBH It could be any number of things, When you say it goes dead again do you mean it turns off completely?.

A lot of PSU's will shut down if they detect an issue from elsewhere, Can you see any capacitors that are bulging or blown on the motherboard?

PSU, Graphics card or Motherboard sound like the most likely cause to me, I guess this is what EVGA are thinking as well and that is why they are asking if you have onboard graphics to try instead of the graphics card as that would rule out the graphics card and trying the PSU elsewhere or putting in a replacement would also generally rule that out.

Ideally you want to check for capacitors bulge or blown first and if that looks fine then you want to take out the dedicated graphics card and just try the onboard graphics if you have it if not then you need to swap out either the PSU or graphics card to see if that solves the issue.
Standard User Lt_Swan
(eat-sleep-adslguide) Thu 09-Feb-17 18:31:45
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Re: Gaming PC died


[re: mrnelster] [link to this post]
 
Tested it like he said and nothing happens so looks like the PSU is knackered

It's still under warranty but I don't have the receipt

Shipped Date: 01/09/2015

The days left for warranty period : 334 Days

I've email EVGA again and asked what they can do.......


Motherboard is a MSI Z97 Gaming 5
Graphic card MSI GTX980 Gaming 4G

Kila recommended going for a Cosair CSM 750 80+ Gold

Life..... It's just a game
Swanny
cool

Edited by Lt_Swan (Thu 09-Feb-17 18:43:14)

Standard User Lt_Swan
(eat-sleep-adslguide) Thu 09-Feb-17 18:50:25
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Re: Gaming PC died


[re: IranianGiraffe] [link to this post]
 
No capacitors that are bulging or blown on the motherboard. Took out the graphics card but that didn't make any difference. Did Nellys PSU test and that shows as the problem
Hopefully EVGA will do something...

Life..... It's just a game
Swanny
cool
Standard User Lt_Swan
(eat-sleep-adslguide) Thu 09-Feb-17 18:51:06
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Re: Gaming PC died


[re: Chrysalis] [link to this post]
 
I don't have one

Life..... It's just a game
Swanny
cool
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