Any help or advice on the following would be gratefully received.
I run a small company which rents an office room in a large office block - perhaps another 10 companies in this building.
We are moving from our 2nd floor office room to a new ground floor office room - in the same office building.
Our phone provider says the switch of service is quick and straightforward, and although not our ASDL provider, they suggest the ASDL move might be automatic as the phone line will be a simple change.
Our ASDL provider suggest that we need to cancel our existing ASDL, and when the new phone line becomes live, take out a new contract on a new ASDL line, which could take up to 15 days.
Who is correct ? Is it worth waiting to see if the ASDL is still there after the phone line switch? Do we need to cancel and agree a new contract ?
Thanks in advance