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Standard User mordred24
(newbie) Sun 20-Feb-11 20:31:40
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Want to change isp


[link to this post]
 
Hi
Please bear with me as i'm a bit of a noob to how changing ISP works.
I'm on BT Classic which i've been on for about 6 years and i'd like to change to BE Broadband.
We have two phonelines in the house and the one upstairs is what I plug my modem in to.
A few questions:
We rent the line from BT, if I change isp do I still pay for this or do I pay for BE line rental?
I'm thinking of choosing BE unlimited, what speed could I get?
The router you get with the package says 802.11 b/g, my laptop has 802.11 b/g/n, will it work?
Could someone give me a step by step on how to change isp?

Thanks
Standard User XRaySpeX
(knowledge is power) Sun 20-Feb-11 21:26:01
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Re: Want to change isp


[re: mordred24] [link to this post]
 
Changing ISP is The MAC Process
You choose whether to keep your line rental & calls with BT or switch it to Be. you don't save much with Be, say 80p / month, dependant on plan.

Are you sure you can get Be? Put your phone # in SamKnows: UK Exchange Search and post the resultant link.

Speed: Post your router stats and we will tell.

An N laptop will work with a G router. You probably won't need better unless you have loads of PCs doing loads of transfers.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU BB => 2010: Orange 16 Meg LLU BB
Standard User mordred24
(newbie) Sun 20-Feb-11 23:18:55
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Re: Want to change isp


[re: XRaySpeX] [link to this post]
 
Thanks for the reply.
I don't use a router, I have an ancient Voyager usb modem. How would I find out the specs?


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Standard User RobertoS
(sensei) Sun 20-Feb-11 23:26:50
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Re: Want to change isp


[re: mordred24] [link to this post]
 
Is it on the drop-down list here?

Have you checked you can get Be Broadband at all? It isn't available at all exchanges. If you haven't, put your phone number into this checker and post us the link to the result.

The line/modem stats would give us a very good idea what speed you could get. This tool on the same site as the above lets you drill down to your address to get an estimate, but that one tends to be unreliable. (Usually shows too low).

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre.
Standard User XRaySpeX
(knowledge is power) Sun 20-Feb-11 23:29:49
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Re: Want to change isp


[re: mordred24] [link to this post]
 
Dunno! Don't they provide some Diagnostic software from which you can get Status?

What about my other Qs?

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU BB => 2010: Orange 16 Meg LLU BB
Standard User mordred24
(newbie) Mon 21-Feb-11 01:57:58
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Re: Want to change isp


[re: XRaySpeX] [link to this post]
 
I checked and I can get BE.
I found some stats on my modem:
local/remote attenuation 46.5/23.5 dB
SNR Margin 17.5dB

There were no other stats than that
Standard User mordred24
(newbie) Mon 21-Feb-11 02:41:28
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Re: Want to change isp


[re: mordred24] [link to this post]
 
and I am approx 979 meters from the exchange.
Standard User yarwell
(sensei) Mon 21-Feb-11 05:29:37
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Re: Want to change isp


[re: mordred24] [link to this post]
 
your stats point to a line length more like 4km

Are you paying two lots of line rental ? if you don't need two lines you could economise down to one.

At https://www.bethere.co.uk/web/beportal/homepage there is a speed prediction

Process ? ask your current ISP for a MAC because you wish to migrate to another provider, sign up with Be and give them the MAC.

Phil

MaxDSL - goes as fast as it can and doesn't read the line checker first.

MaxDSL diagnostics
Are your kids pirates ? Limewire, Bearshare, Kazaa, BitTorrent, eMule are all tools of the trade.
Standard User RobertoS
(sensei) Mon 21-Feb-11 07:44:19
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Re: Want to change isp


[re: yarwell] [link to this post]
 
tongue
It struck me that 979 is a very precise approximation as well smile.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre.
Anonymous
(Unregistered)Mon 21-Feb-11 18:13:37
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Re: Want to change isp


[re: yarwell] [link to this post]
 
We have two phone sockets, one downstairs, one up (which I plug the modem in to) does that mean we're paying for two lines? (I don't pay the bill)
Be said I could probably get around 8mb
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