OK, I know it sounds crazy but that's what I've just been told by my ISP's, Vivaciti, engineer. I'm very happy with Vivaciti, they've been great but in the last week or so youtube and many sites seemed to be getting really slow. I did "think broadband's" speed test and it reported 4MB down. I used to get more like 11MB. The engineer said I'm right next to the exchange and my router downstream says over 16MB.
I called Vivaciti who took a look at my connection and said it showed regular "port problems" at around 10pm each evening. After some quick questions it emerged that's usually when I turn off my router every night. BT take this to be a "problem" and drop the line speed to try to "balance" the line?? Can they really be that dumb?
I've never heard of anything like this. So if you switch off your router routinely to save electricity and help the environment, BT will drop your line speed gradually?? Anyone else come across this? I've been told to leave it on permanently from now on and in a few days they'll contact BT and ask them to raise my profile if its been dropped.
This all sounds Kapfa-esque to me.