The current BT adverts for their new Infinity broadband make me furious. The reason is that exchanges such as mine have not even been upgraded to allow for speeds of up to 20MBp/s & BT have told me they have no plans to do so anytime soon. It may be a rural area but I'd still like to be able to download a movie in high definition without it taking all day. There are also homes where more than one device uses the internet connection and of course some people do work from home but BT doesn't take notice of any of this. We were one of the last to have broadband switched on, are we going to be waiting until 2015 before the speed increases? Cable is unfortunately not available here, is there any way to get BT to upgrade our exchange?
Frustrated at BT