I'm sure it must be obvious but why do I have to have a call package with a telephone line? Where I live there is only BTW lines available. I'm happy to pay a line rental to get Broadband.
I know I can get other companies to run a calls package apart from BT retail - but I never use the landline to make calls, as I have a perfectly good VOIP system and a mobile phone that sometimes works. BT Retail charge me for not making enough calls on the landline - although if I didn't have a broadband service(and that's nothing to do with BT Retail?) I would get a reduced rate - and I guess any other company that did call packages wouldn't want a customer who isn't going to buy anything - so why do I feel that I'm being compelled to pay someone for a facility that I don't want to use?