General Discussion
  >> General Broadband Chatter


Register (or login) on our website and you will not see this ad.


  Print Thread
Standard User laurendarling
(newbie) Wed 06-Apr-11 13:29:57
Print Post

Mini outages every few minutes - AND i'm clueless!


[link to this post]
 
Hello, not sure if this is even the right forum, but here goes...

I've been having a great deal of trouble with my connection and I'm just about at the end of my tether. For the past few months my connection consistently drops, with the ADSL line and internet line lights on my router going out and appearing to scramble to reconnect. I have called customer service and have had to alter numbers on the admin page - I believe they are parameters? It helps for 2-3 weeks with only occasional outages, but eventually it returns to only 2-3 minute long connections. Is there any advice or anything I can do to stop this? I work from home and it's a real nightmare, if it continues I will have to look for another provider. It affects both LAN connection and wifi.

My router is an EchoLife HG520s, with a power rating of 12VAC;1A and it's an up to 8mg connection speed.

Thanks so much!
Standard User RobertoS
(sensei) Wed 06-Apr-11 14:03:20
Print Post

Re: Mini outages every few minutes - AND i'm clueless!


[re: laurendarling] [link to this post]
 
Hi Lauren, welcome to the forums.

At a guess you are with TalkTalk?

Please can you have a look at the admin, or similar, pages on your router and see if you can find the attenuation, noise margin (SNR or SNRM) and connection speeds up and down. May be called bandwidth.

Any chance while you are looking you can remember which parameters they got you to alter? Possibly the wireless mode and channel, or perhaps the ADSL or Connection mode.

Can you put your phone number into this checker and either give us the URL of the result, or just the exchange name/code will do.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.
Standard User E7er
(knowledge is power) Wed 06-Apr-11 18:46:35
Print Post

Re: Mini outages every few minutes - AND i'm clueless!


[re: laurendarling] [link to this post]
 
Hi, this will help you find your TalkTalk Huawei EchoLife HG520s router stats…

http://www.talktalkmembers.com/index.php?searchword=...

http://www.talktalkmembers.com/content/view/115/68/

Orange (SMPF) LLU 20 Meg. Sync 11864 Kbps Downstream, 1157 Kbps Upstream.
3Com 3CRWDR101A-75 ADSL2/2+ wireless router
Netgear DGN1000 ADSL2+ wireless N 150 Router supplied by Orange
BT Business Hub 2Wire 2700HGV v2 ADSL2+ Dual SSID wireless Router


Register (or login) on our website and you will not see this ad.

Standard User E7er
(knowledge is power) Thu 07-Apr-11 11:03:34
Print Post

Re: Mini outages every few minutes - AND i'm clueless!


[re: laurendarling] [link to this post]
 
In reply to a post by laurendarling:
Hello, not sure if this is even the right forum, but here goes...

I've been having a great deal of trouble with my connection and I'm just about at the end of my tether.

My router is an EchoLife HG520s, with a power rating of 12VAC;1A and it's an up to 8mg connection speed.

Thanks so much!
Hi, more info for you... How to access the Huawei EchoLife HG520s router stats:- Access the router via http://192.168.1.1 and input the default username/password, the first window is the router stats such as, synch speed, line attenuation, SNR

http://www.broadbandadvice.org.uk/Website/Routers/Ec...

Orange (SMPF) LLU 20 Meg. Sync 11864 Kbps Downstream, 1157 Kbps Upstream.
3Com 3CRWDR101A-75 ADSL2/2+ wireless router
Netgear DGN1000 ADSL2+ wireless N 150 Router supplied by Orange
BT Business Hub 2Wire 2700HGV v2 ADSL2+ Dual SSID wireless Router
  Print Thread

Jump to