At the front of our house we have 2 phone sockets the broadband is plugged into one and a phone line for Sky TV into the other they are really old sockets from the 80s or earlier and we were removing the faceplates yesterday to try and find the master and from what people told us it looks as though the one the broadband is plugged into is a extension not the master which it appears is the one where the Sky TV is plugged into and after hearing that I could get a betteer broadband experience If I use the master instead of the extension I was wandering would BT be able to swap them over?
We used to have a junction box in the loft but BT removed it due to it being difficult to access and then put a white box on the outside of our house where the phone line enters the property My mum thinks this white box they installed on the outside wall is still a junction box but I think the box on the outside wall is just the entry point to the property for the phone line and not a junction box.
If the box on the exterior of the property is a junction box would that possibly make it impossible for BT to change the sockets around or would that not be a problem.
This is the box on the outside.
This is the socket where the broadband is connected.
And this is the one where the sky box is connected.
If anyone could please tell me wheather we are indeed using a extension for broadband and that the master for sky an is the box outside a junction box or not.
Anyone who can help me out here I really appreciate it I am visually impaired so figuring out the wires in the sockets is really hard.