Obviously, I did not expect migration to solve my six-week disconnection problem but I was confident that the new ISP would get this right eventually. What I didnít expect was a new problem.
When I checked my router yesterday morning, I was pleased to see that I was synched at 16312 kbps. The BT Tester reported an IP Profile of 14000 kbps. My first BT download test reported a speed of 113827 kbps. Then I set about my business.
Anywhere on the Internet other than the BT Test site my download speeds are between 3.5 mbps and 1.5 mbps.
I spent most of yesterday in touch with my new ISP. Multiple line tests involving changing routers, phones, etc have not come up with a solution. All the changes reduced my IP Profile to 11000 kbps. As a diagnostic, I downloaded a 78.7 mb file. It took 7 minutes and 10 seconds at a speed of circa 185 KB/sec. A second download of the same file was a tad faster at 195 KB/sec. The ISPís own speed tester has, so far, reported speeds or 2.5-1.8 mbps.
This morning, Iím synched at 16120 kbps. I ran a BT Test around 7.30 am and this was the result on an IP Profile of 11000:
Download speed achieved during the test was - 10218 Kbps
For your connection, the acceptable range of speeds is 4000-21000 Kbps.
Your DSL Connection Rate :16120 Kbps(DOWN-STREAM), 1152 Kbps(UP-STREAM)
IP Profile for your line is - 11000 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 16.86:25.92:57.23 (SBE:NBE:PBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic
Any answers for me?
Edited by ARD (Fri 15-Apr-11 09:07:53)