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Standard User Corbula
(regular) Fri 03-Jun-11 12:26:58
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cooling off period for second contract


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A few years a go I signed up to Virgin broadband (adsl national) for an 18 month contract. That has passed a long time ago. Recently my router has stopped working, so I called them for a replacement. The only way they would send a new router was is I stayed with them for another six months.

I'm wondering if I made the right decision, or should I have asked for my MAC code. On this new second contract, is there any cooling off period? Or I'm I stuck with it now.
Standard User XRaySpeX
(knowledge is power) Fri 03-Jun-11 13:35:34
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Re: cooling off period for second contract


[re: Corbula] [link to this post]
 
A cooling off period of 7 days from when the supplier sent you written confirmation of your order applies whenever any contact is concluded away from the traderís normal business premise, i.e by phone, post or online. A subsequent contact is just as well concluded as a new one.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU BB => 2010: Orange 19 Meg Tweaked / 16 Meg Untweaked LLU BB
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