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Standard User marc2510
(newbie) Mon 06-Jun-11 22:36:16
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BT Interleaving....


[link to this post]
 
OMG someone please help!!!

i have rang BT a number of times and noone seems to understand my request...

Disable Interleaving!

does anyone have a direct number to the right people i can ask, or does anyone have a email address ?

Thanks alot in advanced
Standard User RobertoS
(sensei) Mon 06-Jun-11 22:45:12
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Re: BT Interleaving....


[re: marc2510] [link to this post]
 
BT_Care. Good people on these forums. Click the email link at the top of this page.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Standard User BatBoy
(legend) Mon 06-Jun-11 22:50:17
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Re: BT Interleaving....


[re: marc2510] [link to this post]
 
In reply to a post by marc2510:
OMG someone please help!!!

i have rang BT a number of times and noone seems to understand my request...

Disable Interleaving!

does anyone have a direct number to the right people i can ask, or does anyone have a email address ?

Thanks alot in advanced
Try the correct term: Enable fast path smile



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Standard User marc2510
(newbie) Mon 06-Jun-11 23:02:35
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Re: BT Interleaving....


[re: BatBoy] [link to this post]
 
hehe sorry according to the guys at BT its Disable Interleaving "there is not option for Fast Path"
Standard User BatBoy
(legend) Mon 06-Jun-11 23:04:01
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Re: BT Interleaving....


[re: marc2510] [link to this post]
 
In reply to a post by marc2510:
hehe sorry according to the guys at BT its Disable Interleaving "there is not option for Fast Path"
So is it working now?



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Standard User marc2510
(newbie) Mon 06-Jun-11 23:05:02
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Re: BT Interleaving....


[re: RobertoS] [link to this post]
 
Thanks alot
Standard User marc2510
(newbie) Mon 06-Jun-11 23:07:06
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Re: BT Interleaving....


[re: BatBoy] [link to this post]
 
Not yet, i have just sent a mail to Btcare so i guess its watch this space

quick replies on here very suprised smile

Thanks
Standard User marc2510
(newbie) Tue 07-Jun-11 18:58:09
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Re: BT Interleaving....


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
BT_Care. Good people on these forums. Click the email link at the top of this page.


Looks like im having to wait 10days+ i have Messaged BT_Care twice got 2x read receipt's and still no reply.

i was hoping it was going to be this easy :

http://forums.thinkbroadband.com/bt/t/3670397-re-int...

-------

if any1 else has any other solutions please let me know smile

Also is there a direct line to BT support? I dont mean to sound racist but i would like to speak to a english person, i have spent too long spelling out "interleaving"

Marc
Standard User XRaySpeX
(knowledge is power) Tue 07-Jun-11 19:12:45
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Re: BT Interleaving....


[re: marc2510] [link to this post]
 
In reply to a post by marc2510:
Also is there a direct line to BT support? I dont mean to sound racist but i would like to speak to a english person,
Yes, direct here: http://bt.custhelp.com/app/contact_email/c/346,401,773 . Race/Accent no object!

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU BB => 2010: Orange 19 Meg Tweaked / 16 Meg Untweaked LLU BB
Standard User john2007
(legend) Tue 07-Jun-11 19:18:34
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Re: BT Interleaving....


[re: marc2510] [link to this post]
 
Is your ISP BT Broadband?
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