When you "signed up" over the phone, you merely placed an order. Your contract was not made until you received confirmation of your order or Welcome Pack, and you had read and accepted their T&Cs referred to therein, which does include a FUP: http://www.orange.co.uk/terms/7094.htm?linkfrom=term...
. You then had 10 days under the Distance Selling Regs to cancel the whole contract.
Yes, the Sales Rep may have lied or maybe was confused with a FUP with a definite limit, which Orange does not have, but the onus is upon you to have read the T&C's when you received the paperwork.
You are naive if you think any cheap residential ISP is going to allow you to d/l 157 GB in 1 night, let alone 1 month
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU BB => 2010: Orange 19 Meg Tweaked / 16 Meg Untweaked LLU BB
Edited by XRaySpeX (Mon 13-Jun-11 00:00:02)