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Standard User happyplace
(newbie) Wed 15-Jun-11 07:30:44
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Losing broadband connection intermittently


[link to this post]
 
Hello,
I am having an issue with my broadband which only seems to occur when I am streaming HD video.
I will be watching video and all of a sudden the connection to the internet will go. I appear to still be connected to the router but I am no longer able to get onto the internet. My I phone will be able to see the wireless network but will be unable to connect. The only remedy to this issue to reboot the router and reconnect. I have phoned my ISP but they have been unable to diagnose the issue.
Has anyone experienced the same or know what could be causing this.
Standard User ian72
(knowledge is power) Wed 15-Jun-11 08:45:23
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Re: Losing broadband connection intermittently


[re: happyplace] [link to this post]
 
Could be the router itself. Some routers will lock up with P2P due to the number of connections that are open at the same time. It could be you are seeing a similar issue with your HD video - however, not sure what routers are good for this.

So, couple of questions. What HD video streaming service? What router?
Standard User IamQ
(experienced) Wed 15-Jun-11 21:23:49
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Re: Losing broadband connection intermittently


[re: ian72] [link to this post]
 
Please post full router stats, and a BT speed test result (removing your number)
http://speedtester.bt.com/

Also let us know if this is BT vision or a.n.other provider and let us know who your ISP is.


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Standard User chrimbow
(committed) Wed 15-Jun-11 23:02:30
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Re: Losing broadband connection intermittently


[re: happyplace] [link to this post]
 
Are you sure the router is actually losing its broadband connection? What do the logs say?

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