Hi everyone, first thanks for reading and for any replies
I am looking for someone in the know to help clear up a couple of things about broadband speeds for me as I'm getting confused with sales patter.
I am out on contract and currently have a set up like this Sky for tv, BT for phone line, AOL for broadband and calls. I have up to 8 meg broadband with them, unlimited.
Here's where I am starting to get confused I am considering changing to another company to get a new wireless N router and maybe other perks e.g. if I move to skyI could have a single bill service by getting everything from them and at a fiver cheaper, with Sky Anytime plus thrown in.
So When I called AOL to get my MAC issued and start the process thye told me the following if I stay a customer with them:
They would also give me a new router (fine)
They would match my price (also fine)
If I move my phone service (which is a BT line currently) to them they could increase my speed??? They reckon I could get around 11 meg or so. When I asked how is this possible? They told me its because BT used dated equipment and if I move my phone line to them they could put their own equipment in and this would increase my speed.
I done some googling to try and make sense of this and spoke to BT who tell me that what AOL is saying doesn't make sense to them (again I feel they may be biased)
I done some more googling and found that my line is in an area is ADSL2 so it would seem to me that it should already be capable of these speeds so why would I need to move my phoneline to AOL cant they give me these speeds now?
And if I choose any provider other than BT do they use BT equipment or not? Eg if I go with Sky would the speed be the same as if I went with AOL or BT?
Sorry if some of this sounds dumb but I know very little about it and don't want to be misled by sales agents. Ideally I'd like to move to Sky as I said before they have a couple of incentives but if only AOL could offer me increased speeds then it might make me think twice.
Thanks again for reading Siobhan