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Standard User ARD
(knowledge is power) Tue 26-Jul-11 07:59:09
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mybroadbandspeed.co.uk


[link to this post]
 
Is this site "down" for me or for everybody?

http://www.mybroadbandspeed.co.uk/
Standard User Garyilka
(knowledge is power) Tue 26-Jul-11 08:00:47
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Re: mybroadbandspeed.co.uk


[re: ARD] [link to this post]
 
Down for everybody I reckon.

You can check here:-

http://www.downforeveryoneorjustme.com/
Anonymous
(Unregistered)Tue 26-Jul-11 08:53:15
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Re: mybroadbandspeed.co.uk


[re: ARD] [link to this post]
 
It's hosted by Plusnet; their service status emails show they're aware of a problem and are looking into it.

So it probably isn't just down for you.


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Standard User Apprentice
(knowledge is power) Tue 26-Jul-11 09:16:12
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Re: mybroadbandspeed.co.uk


[re: ARD] [link to this post]
 
From maaf/PN service status messages:

Service Status Messages
General Information Title of Message: Access to www.mybroadbandspeed.co.uk (67839) - NEW

Created:
    25/07/2011 @ 22:38

We are currently aware of problems accessing the broadband speed tester we host at www.mybroadbandspeed.co.uk

Attempts to access the site are intermittently timing out or being refused.

Our network engineers are investigating and further details will be provided as they become available.

Apologies for the inconvenience.

Kind regards,

Joanne Pilson
Customer Support


Alastair

omadasafisho
Standard User ARD
(knowledge is power) Tue 26-Jul-11 10:17:54
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Re: mybroadbandspeed.co.uk


[re: Garyilka] [link to this post]
 
Thanks for the info and links, Guys smile
Standard User Apprentice
(knowledge is power) Thu 28-Jul-11 23:17:04
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Update


[re: ARD] [link to this post]
 
From the website:
Service Status Messages
General Information Title of Message: Access to www.mybroadbandspeed.co.uk (67839) - UPDATE

Created:
    27/07/2011 @ 17:28

This is an update to yesterday's post about the problems accessing the broadband speed tester we host at www.mybroadbandspeed.co.uk.

We have now arranged collection of the affected servers from our London data centre, so our engineers are able to resolve the root cause of the problem on-site in Sheffield.

Access to the speed tester will remain disabled until we've had the opportunity to carry out this work.

Please accept our apologies for the continued inconvenience.

Kind regards,

Bob Pullen
Customer Support


Alastair

omadasafisho
Anonymous
(Unregistered)Tue 02-Aug-11 10:30:33
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Re: mybroadbandspeed.co.uk


[re: Garyilka] [link to this post]
 
THAT SITE IS VERY HANDY AS IT PRODUCES A GRAPH TO KEEP CHECK OF SPEEDS, LOOK FORWARD TO SEEING IF THEY CHANGE ANYTHING WHEN THE SITE REOPENS,,, IF IT DOES.
Standard User Apprentice
(knowledge is power) Thu 04-Aug-11 08:36:51
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Update


[re: Anonymous] [link to this post]
 
Tuesday's update:

Service Status Messages
General Information Title of Message: Access to www.mybroadbandspeed.co.uk (67839) - UPDATE

Created:
    02/08/2011 @ 17:27

This is an update to last week's post about the current problem accessing the broadband speed tester we host at www.mybroadbandspeed.co.uk.

We have now repaired the problematic servers, however they still need to be transported back to our London data centre so that they can be brought back online.

We will post another update once we've a clearer idea as to when service will be restored.

In the meantime, access to the speed tester will remain disabled.

Please accept our apologies for the continued inconvenience.

Kind regards,

Bob Pullen
Customer Support


Alastair

omadasafisho
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