BT have just cancelled by BB account as they said that my line length is too long to support BB.
I have been with BT since moving into my house on 4th July and my BB has been up/down over last month and I never get above download 128kbps (upload 300kps).
I have spoken to my neighbours on both sides of my house and they get 1-1.5Mbps consistently. One of them is using Tiscali. I will ask the other neighbour which ISP he uses later.
The bottom line is that my neighbours also have long line lengths but still get a service (I will find out the distance later) of >10 times more download speed than me. BT say that my line length is potentially a lot longer dispite being neighbours. Hmmm. Sounds suspicious. Is this true or plain balls? I suspect that my line is de-graded and BT won't replace/re-route to cut their costs. I wonder if using another ISP will do better (may be they have the power to get BT to re-route)?
Your feedback is welcome.